Business Details
About
BankATMBusiness Banking Service
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.5
48 reviews
5 stars
17
4 stars0
3 stars
1
2 stars
3
1 star
27
- KOKhadisha OconnorSep 2, 20251.0I normally don’t write reviews, but I feel my recent experience at the TD Bank drive-through at 969 Baltimore Pike needs to be shared. Unfortunately, it was one of the most disappointing customer service interactions I’ve ever had at a bank. From the moment I pulled up, there was no warm greeting, no acknowledgment, and no attempt to make the interaction feel personable. The teller processed my transaction and then simply returned my card and receipt without a single word—no “thank you,” no “have a nice day,” not even “is there anything else I can help you with?” The entire interaction felt cold, bland, and dismissive. As a customer, I don’t expect a long conversation at the drive-through, but I do expect the basic courtesies that make people feel respected and valued. Banking is about more than just transactions—it’s also about relationships and trust. When those small but important gestures are missing, it leaves a lasting negative impression. What makes this so disappointing is that I know TD Bank is capable of better. At other branches, particularly the Garrett Road location, I’ve consistently received excellent service. The staff there are welcoming, professional, and treat every customer as if they matter—no matter how routine the request may be. The difference in customer care between Garrett Road and the 969 Baltimore Pike drive-through is night and day.
- COColleen OnisickMar 5, 20241.0I'm a server. At the end of my shifts bank is closed. So I use the TD "convenience " ATM to put my tips in bank.. 9 times our of 10 the machine is down OR cannot except cash!!! So much for convenience!!!!!
- BBBob BattistaOct 1, 20231.0The ATM ate my card and the 4 employees did not make eye contact with me as I asked them for help. Wasted 2 hours of my time. What horrible customer service
- AHAndrew HaneyMay 27, 20201.0Always have some type of issue with this bank.
- SKsammy kimMay 27, 20201.0this place is the worst, i just witnessed a lady deposit $900 and the ATM machine ate her money and cancels the trans, an employee just tells her to call a number....this is on top of the 45 min wait for drive through because they have employees doing nothing in there; avoid at all costs
Frequently Asked Questions About TD Bank
What are the regular business hours for TD Bank at 969 Baltimore Pike in Springfield?
TD Bank is open Monday through Wednesday from 8:30 AM to 5:00 PM, Thursday and Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 11:00 AM to 2:00 PM.
Does this TD Bank location have a drive-through service?
Yes, the TD Bank at 969 Baltimore Pike offers drive-through banking hours.
Is the TD Bank branch in Springfield open on holidays?
No, this TD Bank branch is closed on holidays including November 11, November 27, and December 25, 2025.
Where is TD Bank located in Springfield?
The TD Bank branch is located at 969 Baltimore Pike, Springfield, PA 19064, USA.
How can I schedule an appointment at this TD Bank location?
You can book an appointment online through TD Bank's scheduling link or use the TD Bank (US) app available on the Apple App Store.
What services does TD Bank offer at this Springfield branch?
TD Bank provides retail, small business, and commercial banking services, including customized private banking, wealth management, vehicle financing, and dealer commercial services.
Is this TD Bank friendly and inclusive towards the LGBTQ community?
Yes, this TD Bank location welcomes LGBTQ customers and promotes inclusivity.
Are there any convenient places to shop or eat near TD Bank at 969 Baltimore Pike?
Yes, nearby places include Springfield Square South plaza, Cold Stone Creamery for desserts, Olive Garden Italian Restaurant, LongHorn Steakhouse, and Nothing Bundt Cakes for dining options.
What nearby services can I use after visiting TD Bank?
After your visit to TD Bank, you can access services like FedEx Office Print & Ship Center for shipping, RushMyPassport at FedEx Office for passport services, and Norman's Hallmark Shop for gifts and cards.
Are there fitness or wellness centers near TD Bank in Springfield?
Yes, nearby wellness options include My Gym Children's Fitness Center, Massage Envy Springfield, Ivy Rehab Physical Therapy, Advance Physical & Aquatic Therapy, and Mercy Home Health.