Truist

4.0
5 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
800 ROUTE 113, SOUDERTON, PA
18964, United States

Hours

Reviews

4.0
5 reviews
5 stars
3
4 stars
1
3 stars
0
2 stars
0
1 star
1
  • DP
    depressed progressive
    Aug 10, 2025
    4.0
    Surprised to find out that the night drop would not allow me to put an envelope in it
  • AK
    A. E. Luna King
    Apr 27, 2023
    5.0
    My dad has been going to this bank for a long time now, and now that he's aging he's had a bit of difficulty with memory and a few other things. These folks have been super kind, patient, and helpful while we're adjusting! Victoria especially has been wonderful in helping him and me settle his finances. I'd recommend them for sure.
  • DC
    Dave Conard
    May 20, 2022
    5.0
    This bank is an old school throwback where people actually answer the phone, that’s right humans answer your phone calls it is so refreshing and they were amazing. Victoria, Melanie, and Susan provide spectacular customer service. True professionals from start to finish it was so easy to get international money for my daughter who’s heading to Europe thanks to them. This team helped ease the stress of a task I usually don’t perform. They are awesome with a capital A!!!!
  • WY
    wayne yoder
    Apr 8, 2022
    5.0
    I had a number of things that needed to be taken care of within a short period of time. I was very pleased with the services and the expert assistance that I received from Melanie . She was top-notch, knew what she was doing, was able to navigate the system very well, courteous and professional. Deeply appreciated . Thank you!
  • KK
    K K
    Mar 7, 2022
    1.0
    Been locked out of my accounts since Suntrust merged into Truist. When I try to click links to change my password or anything to resolve the issue it sends me to a broken disclosure link with no way to proceed. Try to call and the wait is over an hour long. I was a Suntrust customer for 8 years... Now I have to take off work to go close my accounts. Not happy. Zero stars.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.