Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.9
16 reviews
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- POPaul OxholmMay 30, 20255.0Each person in the branch is personable and accomplished in their responsibilities. To Hannah's complete credit, they truly are a team. They really care and do the best possible job within the limits that come with being part of a bank. I've been in the industry for 40+ years and I don't think I've witnessed any better.
- AEAaron EspenshadeApr 5, 20251.0Unless you're making an appointment they are usually not available to do anything semi complex
- CKCarmen ketchamOct 1, 20245.0Sharon was so helpful, and nice with me God bless her!
- LCLM CurrierApr 11, 20235.0Jen, Daniel and last but certainly not least, Merleen went above and beyond helping me with an issue that did not even begin at their branch. These ladies need to have their customer service ethics duplicated throughout all Truist branches and there would be very few dissatisfied customers. Well done ladies and thank you very much!!!
- JWJim WatkinsMar 4, 20185.0Wonderfull Staff ! About 3-4 yrs. ago I had to put my sister into a nursing home in which case I needed a years worth of bank statements. So I had to go through the ordeal of getting a notary republic that would go to the nursing home- it was not possible to move my sister by car, as well as get two witness' that were not family to meet us at the same time. All done to establish a power of attorney. After I had the POA I took it to my sisters’ bank BB&T @3000 Shillington Rd, Sinking Spring, PA 19608) which was recently taken over by BB&T. When I told the bank manager what I needed I also showed her my POA which she looked at and said she did not like the wording of the POA and would not help me and said I needed to redo the POA with the proper wording. So, I went through the process all over again instructing the notary about the wording. So, after I had the second POA I went back to BB&T and tried again to get the bank statements. Again, the bank manager did not like the wording and would NOT help me. Because of the impasse the accounting person at the nursing home drafted a letter and had my sister sign it and she faxed it to the bank (the main office) and that was how we finally got the statements. Well fast forward 4 yrs. And because of new personnel at the nursing home I was asked to do this again to get the bank statements. So, I picked out a different branch BB&T further away (this branch in Kenhurst). So, I explained all this story to the person at this branch and she was like an angel! She was so helpful. She looked up my sisters account and saw a number for the nursing home and so she asked if my sister could talk and understand what was needed which she could and so she called her, asked her for permission to print the documents which she gave her permission to do so and in less than 5 minutes I had what I needed and was leaving. Now I know having the nursing home phone number on my sisters account did help but my point here is the branch at Address: 3000 Shillington Rd, Sinking Spring, PA 19608, Departments: BB&T, BB&T Insurance Services, BB&T Mortgage, DID NOT EVEN TRY TO HELP EVEN AFTER MY HAVING GONE THROUGH THE EFFORT OF GETTING A SECOND POA!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist bank at 800 Kenhorst Plaza?
Truist bank is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
When is the drive-through at Truist open?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What financial services and products does Truist offer?
Truist provides services including checking and savings accounts, credit cards, loans, mortgages, wealth management, personal and small business banking, and investment services.
How can I open a new account with Truist?
You can open an account online, by visiting a branch during business hours, or by phone Monday through Friday from 8:00 AM to 8:00 PM, and Saturday from 8:00 AM to 5:00 PM. Truist CDs can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments using your checking account.
Where is Truist located and how can I contact them?
Truist is located at 800 Kenhorst Plaza, Shillington, PA 19607. You can call them at +1 610-775-2775 or visit their website at www.truist.com/branch/pa/shillington/19607/800-kenhorst-plz.
Are there ATMs near Truist if I need quick cash?
Yes, there are several nearby ATMs including Truist ATM, BB&T ATM, Coin Cloud Bitcoin ATM, and Coinme at Coinstar for your convenient cash access.
What nearby dining options are available near Truist at Kenhorst Plaza?
You can enjoy meals at nearby places such as Redner's Sandwich Shoppe, Dairy Queen, No. 1 Chinese Restaurant, New York Bagelry, and Replenish Nutrition smoothie bar and bakery.
Are there any fitness or wellness centers close to Truist?
Yes, Retro Fitness is nearby for your workout needs and Heavens Salon and Medical Spa offers beauty and wellness services close to the bank.
What other useful nearby locations can I visit when coming to Truist?
Nearby locations include Kenhorst Plaza shopping center for shopping, Shillington Post Office for mailing needs, Western Union for money transfers, and Rite Aid pharmacy and convenience store.