Wells Fargo Bank

Reviews

• JF

  J.E. Francis

  Nov 15, 2024
  1.0
  I would give zero stars. I stopped in because my account was closed a while back and I wanted to open a new one. I had went negative for the $10 fee and my account closed when I became seriously ill last year, not for spending or overdrafting. I let the account close because I only used it for employment purposes. The gentleman was very rude and spoke to me like I was a piece of garbage. He acted like it was a chore squeezing me in for an appt, but he spoke to me longer than it would have taken to open the account itself. He kept saying I wouldn't get an account anywhere because of the $10, and I would have trouble there too even. He also made a comment about my Real ID looking blurry, insinuating it was fake. I do have several accounts with other establishments already, since I only used this one for work. I decided not to return for the appt. I opened an account with PNC, as well as a new savings account. It took less than 20 minutes to open and transfer funds into the new checking and savings accounts. Word of advice, stop judging people and stop treating people like trash. Oh and prior to becoming ill, I was a customer for over 20 years, way before that little brat was born. Thanks for nothing Wells Fargo.
• BD

  Brittany Donati

  May 4, 2023
  5.0
  This branch has great customer service. One of the bankers in particular, Zakare helped me resolve a situation that was incredibly stressfully. Best customer service!
• RR

  Riley R

  Nov 3, 2016
  5.0
  Employees are always friendly and helpful. A few months back I was there when a very irate customer came in. I'm not sure what the issue was exactly but he was acting like a real jerk. Yelling at the tellers and making a big scene. The entire staff, and especially the teller he was working with, kept their cool and remained polite and professional through the whole thing. I would have lost it on the guy but I was very impressed with how they handled him. I've never had a problem with anyone at this branch and it's always a pleasure when I stop in.

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