Truist

2.0
16 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
604 N WEST END BLVD, QUAKERTOWN, PA
18951, United States

Hours

Reviews

2.0
16 reviews
5 stars
3
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0
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1
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  • MH
    Marian Hinkle
    Aug 4, 2025
    2.0
    Called branch to talk to the manager and person who answered told me she could help me. Told her I would be coming in for a card. Went to bank and they closed at 2 o'clock that day She never even mentioned that. Made a trip for nothing. I am usually very happy with this branch but was treated very snippy.
  • MM
    MopedSteveR
    Dec 17, 2023
    1.0
    Probably the worst customer service ive ever received anywhere. Went to the drive through, pressed the call button, waited multiple minutes with no response. I pressed the button a few times to get help when the lady on the speaker started yelling at me for pushing the button stating that she was “looking right at me” and that i should have seen her behind the mirrored glass. she then proceeded to hold on to my card and id and take enough time to hand draw each individual bank note i was withdrawing. We ended up sitting there idling for 20 minutes. I hope that lady has a very non-merry christmas and gets coal in her stocking.
  • SS
    Sarah
    Aug 17, 2023
    5.0
    Amazingly kind when I called toward the end of the day with logistical questions. Always helpful when I needed advice. Very understanding about day to day banking and just overall friendly and polite branch.
  • JL
    Jane Lowder
    Mar 27, 2023
    3.0
    It was ok, only drawback was having to wait over 30 min. to see a banker to open accounts. But on a plus, got to take a much needed power nap!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.