KeyBank

3.1
17 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
2 Glocker Way, Pottstown, PA
19465, United States

Hours

Reviews

3.1
17 reviews
5 stars
9
4 stars
0
3 stars
0
2 stars
0
1 star
8
  • JJ
    Jesse
    May 7, 2025
    1.0
    Their card reader was not working so they required me to state my SSN out loud for everyone to hear and then the teller used my name out loud as well. Seems very unprofessional and frankly fina chalky dangerous. If their card readers aren’t working they need a better way of identifying customers rather than having them blast out their SSN.
  • AS
    Amy Shenk
    May 2, 2025
    1.0
    This bank has the worst customer service, the managers don’t know how to do their job, we have to go back multiple times to get something done correctly. They say they are going to do something but it either doesn’t get done or gets done wrong. This is the worst bank for business accounts, it seems they just don’t know how to do their job. At least the tellers are friendly. We’ve had terrible experiences with the Pottstown High Street as well as Glocker Way branches. If I was as incompetent at my job, I’d be fired.
  • NN
    NickVolonnino
    Sep 14, 2024
    5.0
    I am impressed with their customer service. They genuinely care about you and for a bank that's rare. Glad I switched here.
  • NM
    Nonna Morris
    Aug 5, 2024
    5.0
    Very helpful and professional!!!

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank in Pottstown, PA?

KeyBank in Pottstown is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sundays.

Does KeyBank offer drive-through banking services and what are the hours?

Yes, KeyBank offers drive-through services Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. The drive-through is closed on Sundays.