Northwest Bank

3.4
5 reviews

About

BankATMLoan AgencyInvestment BankMortgage LenderFinance Company
For 120 years, people have come to Northwest with dreams and ambitions. Sometimes, the solutions aren't so obvious or easy. Sometimes, we have to work a little harder to find the best answer and achieve success. At Northwest, we're passionate about helping people. Connecting them with the right products and services to reach their financial goals, whether they come to us to bank, borrow, invest or plan. With locations in Pennsylvania, Ohio, New York and Indiana, we take pride in our work and care about others. Because when they succeed, we succeed.

Location

Northwest Bank
437 Cochran Rd, Pittsburgh, PA
15228, United States

Hours

Reviews

3.4
5 reviews
5 stars
3
4 stars
0
3 stars
0
2 stars
0
1 star
2
  • IK
    Irina Kerns
    May 7, 2025
    1.0
    When I first called to the bank explaining that I would like to pay off my car loan, but by last name has changed. I want to make sure to get the title under the new name. I’ve been told “why don’t you pay it off and then change the name on the title after?” I had to repeat myself. After that I’ve been told “ok come over”. While the representative was changing my name I repeated twice. “Please make sure title arrives under new name”. Title arrived. Under my maiden name. When I called the bank back I was told that they have nothing to do with it and I needed to change it with the state. I guess there is a form that needs to be filled out… Well nobody told me that. Reply was “she assumed you’d know”. Clearly I didn’t since I’ve asked TWICE. Just do your job people, please! And if you mess up have a courage and respect to at least apologize instead of throwing snarky comments when the customer calling upset and it’s your mistake. Just unbelievable. Now I have to pay for the title correction. Just wonderful.
  • JM
    John Mcmullen
    Feb 14, 2024
    5.0
    Andrea was so professional and caring when helping us with a delicate situation.
  • MH
    Matt Hay
    Jan 19, 2023
    5.0
    Friendly staff and easy access location
  • DW
    Denise “Dee” Beatty Willhide
    Aug 24, 2022
    5.0
    Always friendly service.

Frequently Asked Questions About Northwest Bank

What are the regular operating hours for Northwest Bank at 437 Cochran Rd?

Northwest Bank is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The bank is closed on Sundays.

When is the drive-through service available at Northwest Bank?

The drive-through hours are Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.