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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
My debit card took a "hit" over the weekend. So I tried to call and get help over the phone yesterday but I couldn't understand the lady on the other end. So, this morning I stopped in the Plum Branch of Key Bank and Jared helped me out and I was outta there in less than 10 minutes.
I have been a Key Back customer for several years and they have been wonderful and appears that they are even getting better.
I strongly recommend Key Bank.
FI
Fred V III
Sep 16, 2024
5.0
Jared from the branch really helped me today BIG TIME. After Key Bank’s “BACK OFFICE” team made a huge bad judgment call.Yanking back out of my acct an already approved check. Though I was without money all weekend because of this and pissed with the incompetent judgment call from Key Bank’s back office. Jared made it right and was able to retrieve my funds through hard and fast work! Thanks Jared! You are the man!
Advice to KeyBank Corporate
Re train your whole BACK OFFICE STAFF.
Or just fire the incompetent Neanderthals.
MH
Mike Here
Jun 12, 2020
5.0
Lauren was super helpful and patient for us today!
What are the regular business hours for KeyBank at 1801 Golden Mile Hwy, Pittsburgh?
KeyBank is open Monday to Thursday from 9:00 AM to 4:00 PM, Fridays from 9:00 AM to 5:00 PM, and Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does KeyBank offer drive-through banking services and what are the hours?
Yes, KeyBank offers drive-through services Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM.
Is KeyBank open on major holidays?
KeyBank is closed on holidays including November 11, November 27, and December 25, 2025.
What banking products and services does KeyBank provide at this location?
KeyBank provides checking and savings accounts, CDs, loans and lines of credit, credit cards, and investment services, along with ATMs, online/mobile banking, safe deposit boxes, and investment services.
How can I schedule an appointment at KeyBank?
Appointments can be scheduled online via the reservation link at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900284&fs=1&appointmentTypeGroupId=banking&ch=yext.
What safety and compliance associations does KeyBank adhere to?
KeyBank is a Member FDIC and an Equal Housing Lender.
Which nearby locations can customers visit for food or coffee before or after banking?
Customers can visit Dunkin' for coffee and donuts or Little Caesars Pizza for a quick meal, both within close proximity to KeyBank.
Are there any nearby automotive or vehicle services near KeyBank?
Yes, there are several nearby, including U-Haul Moving & Storage at Holiday Park for truck rentals, Valvoline Instant Oil Change, and Colwells eXpress Lube for automotive repairs.
If I need mobile phone services, which nearby stores can I visit around KeyBank?
Nearby mobile phone stores include Verizon and Victra — Verizon Authorized Retailer, offering retail and electronics services.
What nearby amenities can I find around KeyBank for convenience or personal services?
Nearby amenities include Rite Aid pharmacy and convenience store, Supercuts hair salon and barber, and Love n Spoonfuls ice cream shop.