KeyBank

3.8
26 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughNot available

Location

KeyBank
5576 Penn Ave, Pittsburgh, PA
15206, United States

Hours

Reviews

3.8
26 reviews
5 stars
16
4 stars
1
3 stars
3
2 stars
0
1 star
6
  • JN
    Jerry Nassar
    Dec 12, 2025
    5.0
    Aticur , one of the Managers of the Penn ave Branch, spent a great deal of his time with me in the last two days. He was helping me secure my new bank card that appears to be lost in the US Mail. He helped me when nobody else would. He is a good man , I trust him to handle any future business that I may have in the future. Jerome Nassar
  • JC
    Jose Castellanos
    Mar 13, 2024
    1.0
    "I've had the worst experience with Key Bank! Last year, they froze my account due to 'suspicious transactions' related to my Coinbase account. Despite promises to resolve the issue in 10-15 days, it took an unacceptable 45 days to unfreeze my account. When I met with banker Chris, he even suggested I stop sending money to Coinbase, as if he had control over my funds! I didn't listen, and now I'm thrilled to have invested my assets in cryptocurrency, especially Bitcoin! 🚀 Stay away from Key Bank if you love crypto; Chris and Michael provided horrible service! 🚫"
  • RM
    Richard McCague
    Aug 3, 2023
    5.0
    Everyone is friendly and helpful. Couldn’t recommend more.
  • BK
    Bill K
    Jul 10, 2021
    5.0
    I typically despise banks but you gotta have a bank account .. and so far since November I have had zero issues with Key and surprisingly actually had positive experiences banking with them..actually have recommended them to people..so yeah they got that going for them..someone who hates banks recommending them
  • KK
    Kodie Katt
    May 24, 2019
    3.0
    Though KeyBank has some questionable fees regarding transferring money from savings to checkings, Marie was of GREAT help today. After having some negative experiences with the company, having a caring and enthusiastic teller to help rectify the situation has really eased my concerns. She was patient and compassionate and clearly great at her job. Thank you continue to learn each day, Marie!! KeyBank is lucky to have you!

Frequently Asked Questions About KeyBank

What are the standard business hours for KeyBank Pittsburgh branch?

KeyBank in Pittsburgh is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

Does KeyBank Pittsburgh have drive-through banking available?

No, the KeyBank Pittsburgh branch does not have a drive-through facility.