At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Citizens ATMs offer languages: English, Spanish, French, Chinese(Mandarin), Russian, Portuguese and Korean. (Languages vary depending on location. See specific site for details)
Do Citizens ATMs offer Multiple Denominations?
Citizens offers bills: 5’s, 10’s, 20’s, and 100’s. (Offerings vary by location. See specific site for details)
Do Citizens ATMs allow for card and phone tap transactions?
Yes! Card tap is available at most Branch and Citizens Owned ATMs. Phone tap is also available at most Branch and Citizens Owned ATMs using a Citizens debit card loaded to your mobile wallet.
How can I personalize my ATM experience?
Citizens customers can set Preferences for language, receipt options including e-Receipts and Fast Cash to make transaction processing easier. Preferences available at most Branch and Citizens Owned ATMs
Am I able to deposit cash and checks at Citizens ATMs?
Citizens customers can make cash and check deposits at Full Service ATMs. (See specific site for ATM details)
Are Citizens ATMs available 24/7?
Most Citizens ATMs are available 24/7. ATMs located in stores, venues etc. are available during location hours of operation. (See specific site for details)
Does Citizens have Video Tellers?
Yes! You can connect with a live teller whenever help is needed. Virtual Assistants can provide additional services at select locations. (See specific site for details)
What languages are available at Citizens ATMs?
Citizens ATMs offer multiple languages including English, Spanish, French, Chinese (Mandarin), Russian, Portuguese, and Korean. Language availability may vary by location.
Can I choose multiple bill denominations at Citizens ATMs?
Yes, Citizens ATMs offer bills in denominations of $5, $10, $20, and $100. However, the availability of denominations may vary depending on the location.
Are card and phone tap transactions supported at Citizens ATMs?
Yes, most Citizens Bank branch and owned ATMs support card tap transactions and phone tap using a Citizens debit card loaded onto your mobile wallet.
How can I personalize my ATM experience at Citizens?
You can set preferences for language, receipt options including e-Receipts, and Fast Cash at most Branch and Citizens owned ATMs to make transactions easier.
Is it possible to deposit cash and checks at Citizens ATMs?
Yes, cash and check deposits are accepted at Full Service Citizens ATMs, but availability depends on the specific ATM location.
Are Citizens ATMs available 24 hours a day?
Most Citizens ATMs are available 24/7, but those located inside stores or venues operate during the hours of those locations.
Does Citizens offer video teller services at their ATMs?
Yes, you can connect with live video tellers at select locations, and virtual assistants are also available to provide additional services.
Can I access a Citizens ATM while visiting UPMC Shadyside?
Yes, the Citizens ATM is conveniently located in the UPMC Shadyside East Wing at 5230 Centre Avenue, providing easy access during your visit to the hospital.
What medical facilities are near the Citizens ATM at UPMC Shadyside?
Nearby medical facilities include the UPMC Shadyside Department of Cardiothoracic Surgery, Mary Hillman Jennings Radiation Oncology, and UPMC Vein Center, making it convenient for patients and visitors to access banking services.
How can I use public transit or nearby locations to visit the Citizens ATM at UPMC Shadyside?
You can use nearby landmarks such as UPMC Shadyside and medical offices as guides to find the ATM at 5230 Centre Avenue. Since the ATM is located inside a medical campus, public transit stops serving UPMC Shadyside will help customers find this location easily.