Wells Fargo Bank

Reviews

• CJ

  Carlos Carrero Jr

  Oct 2, 2025
  4.0
  Kind working staff but weird security guard. I have been here twice already, greeted the security guard, and he just stood there motionless while staring back. Like bro, if someone says hello to you, say hello back. I did witness him say hello back to some elderly woman who walked in to say hello to him. This guard clearly demonstrates that he shows manners among certain "types" of individuals and possibly ignores the rest. In any case, the security guard should learn to greet everyone who walks in with a smile because his attitude is the first impression of the overall entire banking experience since he often stands by the front door of the bank, just saying. Anywho, 4 stars out of 5 stars since my overall experience wasn't annihiliated here.
• MC

  Miranda Carney

  Aug 21, 2025
  1.0
  I had one of the most frustrating banking experiences I’ve ever had at this Wells Fargo location. I came in with my father to deposit a check into my new account. The process should have been simple… Wells Fargo’s phone support verified the check multiple times and gave us a reference number, confirming that all the branch needed to do was call in. Instead, the banker here told us it couldn’t be verified, and treated us as if we were lying when we mentioned what phone support was telling us. After more than two hours, we left with nothing accomplished. I really wanted them to take responsibility for the conflicting info we were getting and figure it out instead of acting like we were the issue. When I expressed my confusion, the banker working with us here rolled her eyes at us and dismissed everything we explained. Her unprofessional attitude, combined with a complete lack of understanding of their own verification process, wasted hours of our time and left us with no resolution. If you need to handle anything beyond the most basic transaction, I strongly suggest avoiding this branch. Im strongly considering closing my account all together and going to a new bank that shows customers respect. I will say the banker named Evans was very kind and tried to help us even when she dismissed us. He seemed to be equally frustrated in how she treated customers. I’ve never experienced a worse professional and strongly question her line of work.
• DD

  David

  Jun 9, 2025
  2.0
  2 stars because they were at least polite. Went in for what should have been a simple task. Was told to sit down. Patiently sat and waited for 25 minutes and THEN the woman came over and told me they only had one banker and she did not know how long the wait was. Would have been nice to know beforehand that it would be a long wait before waiting for no reason. Had a bad feeling when I went in, I guess I was right.
• AP

  Ann Pollack

  Oct 12, 2023
  2.0
  At 10:00 a.m. in the morning the ATM is out of service. No other Wells Fargo ATM in the area. So I have to go inside. Waited 20 minutes. This isn't customer service. However the teller who helped me was extremely pleasant and helpful. And very prompt. She's doing what she has to do but it can't be pleasant with customers ticked off that they can't get cash from the ATM.
• AH

  Ann Hartzell

  Jan 21, 2021
  1.0
  Yes, I understand Covid is a challenge but 45+minutes to deposit a check. Only one drive thru at this location and no drive thru at locations nearby. I would have thought WF would/could be more proactive.

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