TurboTax - Center City West, Philadelphia

3.8
24 reviews

About

Tax Preparation Service
By appointment only. Hand off taxes to a local tax expert who has your back. Get expert tax preparation services in Center City West, Philadelphia at your nearby TurboTax Expert office. Our trusted tax experts make tax preparation easy and stress-free. Schedule an appointment by calling (215) 857-2029 or meet with a TurboTax expert online—whichever works best for you. Either way, you’ll connect with a tax professional that will get you every dollar you deserve. Visit your local tax office in Center City West, Philadelphia to get started with a local tax expert who has your back.

Details

  • Online appointmentsAvailable
  • RestroomAvailable
  • Onsite servicesAvailable

Location

TurboTax - Center City West, Philadelphia
1515 Market Street, Philadelphia, PA
19102, United States

Hours

Reviews

3.8
24 reviews
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  • LC
    Lauren Choute
    Oct 23, 2025
    1.0
    I was hoping TurboTax could help me with a tax issue I was having and they were completely incompetent. We got off on the wrong foot when I arrived at my appt and it looked as though a TurboTax agent I had spoken to over the phone (after my appt was moved to a different office from where I originally booked without altering me) had somehow locked my account, which blocked my agent from seeing my tax docs. Once we sort of found a work around to get past that, I spent over an hour in their offices working with an agent who told me I would then have to schedule a follow up with his colleague as he was going on vacation the next day. He assured me his colleague would have all the notes on my account and details regarding my situation that we had discussed and we’d seamlessly be able to pick up where we left off. The second agent called me the following week and opened with “what’s the purpose of this call?” He had no idea of anything that had previously been discussed during our 1 hour+ in person meeting and also quoted me 5 times what we were previously told, in addition to needing an additional week to “look into” my case (for another $100). I was on a timeline with the IRS and did not have another week to lose. Between the rescheduling without notifying me, the system lock out issue, multiple agents getting nowhere with my case and the misquoting of the cost, we took our business to a local tax professional who was able to get the job done without issue. After all these frustrations, I’ll never use TurboTax again.

Frequently Asked Questions About TurboTax - Center City West, Philadelphia

What tax services do you offer at your local tax office?

Your local TurboTax office has reliable tax preparers near you who can file your taxes, answer your tax questions, and provide valuable tax advice. Our experts offer other tax preparation services like reviewing and amending your previous year's return, helping you understand the tax impact of life changes, and identifying potential deductions or credits you might have missed.

Can I walk into an TurboTax office near me or do I need an appointment?

You need an appointment to meet with an expert at a TurboTax tax office near you. If you'd rather skip the tax office, you can also make an appointment with a local tax expert online.