Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.9
27 reviews
5 stars
13
4 stars0
3 stars0
2 stars0
1 star
14
- JNJasmine NelsonOct 30, 20255.0I want to take a moment to recognize Manager Shayna and the entire team at Truist Bank for their exceptional customer service. From the very beginning of my visit to the very end, Shayna went above and beyond to make sure my needs were met and every detail was handled with care and professionalism. She didn’t just provide service — she provided a personalized experience. Shayna took extra time to explain everything clearly, followed up promptly, and ensured that every concern I had was fully addressed. It’s rare to find someone so dedicated to truly helping customers and making sure they leave completely satisfied. Her kindness, patience, and genuine commitment to helping others reflect the highest level of customer care. Shayna and the Truist team turned what could have been a stressful situation into an easy and positive experience. I sincerely appreciate the way she went the extra mile, and I’ll continue to recommend this branch to family and friends because of her. Thank you, Shayna, for your professionalism, empathy, and outstanding service — you’re a true asset to Truist!
- HMHh MuhammadOct 3, 20251.0I sat waiting to speak to somebody for a half an hour with no one in front of me and knowone came to attend to me, eventually I went to another branch
- DKDebbie KinkeadJul 5, 20171.0This bank is no longer a community bank! I am taking my money out this week. Hello Citizens bank! I had to transfer money from BB& T to citizens and what a difference with the tellers!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through service hours at Truist in Fishtown?
The Truist drive-through is open Monday to Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, Saturday from 9 AM to 12 PM, and closed on Sunday.
What are the regular branch hours for Truist at 2330 E York St, Philadelphia?
The branch is open Monday to Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, Saturday from 9 AM to 12 PM, and is closed on Sundays.
How can I open a new account with Truist?
You can open a new account online, at a branch during business hours, or by phone by calling 844-4TRUIST (844-487-8487). Branch visits allow you to get a temporary debit card immediately.
Do I need a debit card or checks to open a checking account at Truist?
Checking accounts support day-to-day transactions such as debit card purchases and check writing, while savings accounts are primarily for saving money toward goals or emergencies.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person payments using your checking account funds.
What types of financial services does Truist offer?
Truist offers various products including checking, commercial accounts, credit cards, loans, mortgages, personal savings, small business banking, and wealth management.
Can I schedule an appointment at Truist Fishtown branch?
Yes, appointments can be scheduled through their online reservation system accessible via their website.
What nearby places can help with automotive services when visiting Truist at 2330 E York St?
Nearby automotive services include Garrison's Garage for repairs and Fishtown Auto Tags for vehicle registration services, which might be convenient if you visit Truist and need automotive assistance.
Are there dining options near Truist Fishtown branch?
Yes, nearby dining options include Tina's Tacos for Mexican cuisine, Jovan's offering Eastern European food, and the Duffy String Band pub, great for meals before or after banking visits.
What nearby services are available for medical or health needs near Truist at 2330 E York St?
Nearby medical services include York Street Pharmacy for prescriptions, several podiatrists like Ronald William Channell and Channell Ronald W DPM, and Center City Pediatrics for family healthcare.