Truist

4.3
11 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
4625 FRANKFORD AVE, PHILADELPHIA, PA
19124, United States

Hours

Reviews

4.3
11 reviews
5 stars
9
4 stars
0
3 stars
0
2 stars
0
1 star
2
  • RM
    Ro McEwan
    Oct 15, 2025
    5.0
    I was referred to this Truist location from another branch that couldn’t accommodate me at the time, and from the moment I walked in, I immediately felt welcomed. Ms. Rafequa provided outstanding customer service. She was professional, knowledgeable, and went above and beyond to make sure all of my business needs were met. From the time I sat down until the moment I left, I felt valued and respected. Thank you again Ms. Rafequa for your kindness and exceptional service. It truly did not go unnoticed.
  • CC
    Carrianne
    Feb 22, 2021
    5.0
    Its been my bank for 3.5 years now and Cecilia is the best. My favorite bank so far đź’ś best service ever

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.