Truist

3.0
26 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3617 MIDVALE AVE, PHILADELPHIA, PA
19129, United States

Hours

Reviews

3.0
26 reviews
5 stars
9
4 stars
5
3 stars
0
2 stars
2
1 star
10
  • MM
    Mary
    Aug 31, 2025
    2.0
    I opened a 5 month CD at Truist in February of this year at a rate of 4.00%. It automatically rolled over with no notification in July, a practice I don't like. I looked online on 8/30 and saw that the rate it rolled over to was 0.05%....yes 0.05%. Needless to say, I called customer service and closed the account..... a ridiculous process that took over an hour to accomplish. This kind of nonsense is exactly what turns a loyal customer into a former customer.
  • KP
    Kim Payne
    Nov 5, 2019
    5.0
    Great service
  • EW
    Emily Waltz
    Oct 7, 2016
    4.0
    Don't let the outside picture fool you on here. It IS a BB&T bank :-) The people are friendly and efficient. I love that it has a parking lot and drive through. The one disappointing this is they don't have a change counter... So if you're looking to deposit that spare change you have, it needs to be rolled. Otherwise you have to go to another branch.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.