Truist

2.8
16 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1845 WALNUT ST STE 125, PHILADELPHIA, PA
19103, United States

Hours

Reviews

2.8
16 reviews
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8
  • MZ
    Michael Zwillenberg
    Apr 22, 2025
    1.0
    I scheduled an appointment in the form of a callback for today, and Truist never called me (I even received a confirmation email). On top of this, their online and phone support teams are pretty terrible - I've been trying to resolve the issue of overpayments on my mortgage for about a year.
  • AW
    Auren Weinberg
    Aug 3, 2021
    1.0
    Tried to open an account online which didn't work. Came at open time listed and door locked, inside dark. Lost my business to competitor. If you are opening late, at least put up a sign.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.