TD Bank

Reviews

• LD

  Liliana Diaz

  Oct 25, 2025
  1.0
  This bank seriously need better customer service, the lady Thomas who attended me spoke over me, was very rude, kept giving me smart comments and wasn’t helpful whatsoever it honestly seemed like she just wanted to get me over with fast. Very unprofessional experience.
• DW

  Dian Wahyuni

  Oct 10, 2025
  1.0
  Bad service,not nice to their customer
• CR

  Clinton Rinaldi

  Sep 12, 2025
  1.0
  I just read a previous review where this person said that they sometimes wished that they they were white, and how this black employee seemed to ignore her and gave bad customer service. Well, I'm half white, and probably look just white to most, and let me tell you I feel like that's why I got terrible customer service from a black employee here. I originally wasn't going to bring race into this review, but the previous reviewer did, and this is actually how I felt. If it's the same employee, perhaps she just doesn't like people in general. Idk. Anyways, she was a little rude and condescending, and was definitely of no help at all. I questioned a maintenance fee I didn't agree with, and like i just said, she was no help. So, I left and just called instead and got the fee waived with no problem. Moral of the story: some people just shouldn't be in customer service. Especially her. She was a waste of time and a disappointment for sure. I even considered closing my account because of that interaction with her. If she couldn't waiver the fee herself, she could've suggested calling like i did anyways. If you're going to work with people you should be helpful and friendly. She was neither.
• NR

  Nina Rhodes

  Jun 20, 2025
  1.0
  Sometimes I wish I was white . I’ve been sitting here for at least 20 + minutes there is a black woman who has answered her cell phone has taken customers at the counter came back to her desk not one time said we will be with you it’s sad you have to go to the white areas to get good service for real she won’t even give eye contact that’s how you know a person is wrong . Horrible customer service I only came here because it was close by but I will go to Bensalem to the nice area to get treated like a person and customer .
• XH

  Xhuljano Hazizaj

  Jun 13, 2025
  5.0
  Excellent

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