TD Bank

3.2
43 reviews

About

BankATMBusiness Banking ServiceTD Bank
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.

Details

  • Drive-throughNot available

Location

TD Bank
200 Lombard Street, Philadelphia, PA
19147, United States

Hours

Reviews

3.2
43 reviews
5 stars
17
4 stars
6
3 stars
2
2 stars
3
1 star
15
  • CS
    C Smith
    Nov 29, 2025
    1.0
    Had an identity theft situation a few months ago even though I never had an account with them, the investigation took nearly a month in which I could not receive my social security because of the alledged amount held by some other person in Florida . I would never open an account with them because I was treated as the culprit. I took all kinds of personal ID to them as proof.,finally I get a letter that was obviously typed on somebody’s computer not from investigator, there was no letter head or date. Thanks TD Bank
  • TS
    T S
    Nov 1, 2025
    1.0
    I'm just going to repeat what most reviews are staying, you need more tellers available at certain hours! It seems that it is their strategy to make you lose your patience and leave, so they don't have to employee more tellers. You don't value your customers time.
  • HH
    Hetafus90
    Oct 22, 2025
    1.0
    I went to TD Bank around 5:20 PM to open an account, but the employee delayed me on purpose and said he couldn’t do it today. They act like they close at 6 PM, but in reality, they stop helping customers after 5. He gave me unnecessary trouble just because he didn’t want to work a few more minutes. What a disappointing branch! I’ll never come back here again.
  • LV
    Lana Verruni
    Sep 14, 2025
    1.0
    If I could give it zero stars I would! I’ve been banking here for 20 yrs and it was once my favorite branch. For one they do not have enough tellers/staff. I waited 35 minutes to open an account for my daughter and then they proceeded to help two customers that came in after me….one customer was opening an account as well and seen before me. The reason that I was given was “oh they were in a few times this week and that both employees(2 working this particular day)couldn’t open accounts at the same time. The other employee proceeded to help the costumer that walked in last. No explanation given. The reason being, in my opinion, poorly managed branch, understaffed and lack of customer service training. I recommend that training be done at this branch to ensure better costumer service.
  • SN
    Shaun Newcomer
    Mar 28, 2025
    5.0
    Awesome customer service! Shakira is my go to Manager who thinks on her feet if it is possible she will get it done. Overall great experience with all the staff! They definitely set the bar high!!

Frequently Asked Questions About TD Bank

What are the regular operating hours for TD Bank at 200 Lombard Street?

TD Bank at 200 Lombard Street is open Monday to Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 11:00 AM to 2:00 PM.

Does TD Bank at 200 Lombard Street have a drive-through service?

No, this TD Bank location does not offer drive-through services.