Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
4.0
18 reviews
5 stars
13
4 stars0
3 stars0
2 stars
2
1 star
3
- RMRobyn MarchNov 28, 20255.0I want to give a huge shoutout to Brian, the bank teller who always makes my day! Every time I come through the drive-through, his customer service is nothing short of amazing. His energy is always so positive and refreshing—you’d think he just started the job, but when I asked, he told me he’s been doing this for well over 10 years! He always goes the extra mile, even adding a thoughtful little note on my receipt each time. It’s the small things like that that truly make a difference. Because of Brian’s consistent kindness and outstanding service, I’ll be opening an account very soon. The world genuinely needs more Brians!
- JHJay HolmesFeb 5, 20242.0This isn't even my bank. However it is my wife's Bank and the few times I've gone with her inside service has been extremely slow as well as the outside ATM seems to always have some type of issue whether that's with the receipts or just not functioning properly or being out of service. She's also at various issues with this Bank
- JSJohn SchoenherrDec 1, 20225.0Very friendly staffing! Especially Brian. Have always found the Staff helpful in all my banking needs
- BHBrent D. HersheyMar 16, 20205.0I have banked here several years and received excellent service. After several acquisitions and multiple changes this branch continues to care about my needs. Thank you all for your hard work.
- TTTyOct 31, 20182.0I have 3 different banks that I have accounts with. 5 banks total i deal with i know how the visit should go I've worked with many branches. Every time I use this one the Women clerks have bad attitudes. Also I tried to apply for a loan turned everything in called them the next day they didn't call me back.(witch it shouldnt even take that long). 3 days later after applying for the loan I go in there and the lady says Oh you were denied. It would have been nice to have a phone call so that I didn't sit in the waiting Room for 30 minutes while she was with someone else to tell me that I was not approved. Ive been with this bank for 9 years since i was 16 an i dont write reviews but the people at this branch need to learn a little customer service all other branches seem to treat there customers better. I will be sure to go right down the street to citadel be taken seriously and walk out with a loan like i have in the past. Do your self a favor an drive 3 seconds down the road.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are Truist's regular branch hours for in-person banking?
Truist's branch is open Monday through Thursday and Saturday from 9:00 AM to 5:00 PM, Friday until 6:00 PM, and closed on Sundays.
When is the drive-through service at Truist available?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday until 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What types of accounts does Truist offer?
Truist offers checking accounts, savings accounts, business checking, personal savings, and wealth management accounts.
How can I open a new account at Truist?
You can open a new account online, by phone at 844-4TRUIST, or in person at a branch during business hours. Note that Certificates of Deposit can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your Truist debit card easily online to start making digital purchases and in-person payments.
What services does Truist provide besides basic banking?
Truist offers services such as business loans, mortgage loans, insurance, investment services, treasury services, trust services by appointment, and foreign currency exchange.
What nearby restaurants can I visit after my banking appointment at Truist?
After visiting Truist, you can enjoy nearby dining options like Chili's Grill & Bar, Dairy Queen, It's Just Wings, Arby's, Dunkin', McDonald's, and Baskin-Robbins.
Are there convenient ATMs near Truist's branch?
Yes, nearby ATMs include the Truist ATM at the location itself, Coin Cloud Bitcoin ATM, and Citizens Bank ATM for your convenience.
Can I find automotive services close to Truist?
Nearby automotive services include Advance Auto Parts, Midas tire shop, and Mr. Tire Auto Service Centers for car parts and repairs.
How can nearby businesses like UPS or Sunoco Gas Station be useful when visiting Truist?
The nearby UPS Access Point location can assist with shipping and deliveries, while Sunoco Gas Station provides fuel and convenience items, making your visit to Truist more efficient.