First National Bank

Reviews

• CZ

  Crystal Creations (Barb Z)

  Aug 15, 2025
  5.0
  I have never had an issue with the New Ken. location. All the employees are kind, friendly and respectful. They are professional and never socializing with each other in front of customers.
• CH

  Chris Householder

  Apr 15, 2025
  1.0
  I used to have accounts with them, but haven’t in a couple years but I’ll never go back after today. I was parked in a parking spot which did not say bank parking only or employee parking. I have a woman who claimed to be the manager rudely insist that I move. I say claim to be because I can’t believe a banking institution would put someone that rude in charge. She was calling the police because I was parked there. All I said is I’d be gone in two minutes. She only told me she was the manager after the incident. What if I was still a customer of the bank? This bank has five parking spaces up front total and 2 are handicap. She even tried to point to a no parking sign on the street that was for the street. This means if you were a customer and the three parking spaces up front were unavailable and you’re not handicap you have to park in the back! There was enough space to park behind me but for some reason she wanted to pull up to my window and let her entitlement show. There is virtually no street parking either due to a dialysis clinic on the other side.
• JK

  Jordon K

  Mar 20, 2021
  1.0
  Worst staff
• MM

  Mike McMunn

  Jun 12, 2016
  1.0
  One of the worst banks I have ever worked with. The tellers are some of the nicest people however management is some of the rudest people I have ever spoken with. They will inform you that their policies are going to be the new norm and despite what other banks tell you they will rip you off the same. They have been sued (and settled) in a class action lawsuit for how they handle deposits and deductions however will still look you in the face and tell you they have no plans on changing it

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