Truist

2.4
19 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
693 W MAIN ST, NEW HOLLAND, PA
17557, United States

Hours

Reviews

2.4
19 reviews
5 stars
5
4 stars
1
3 stars
1
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1
1 star
11
  • SP
    StarFish Pisces
    Sep 15, 2025
    1.0
    Just truist overall is probably the worst bank I've encountered.
  • BR
    Brooke Risbon
    Mar 15, 2025
    4.0
    It is impossible to get ahold of anyone if you have an issue here. I went in to close my account. The teller told me that she would close it the next business day & if there were no issues, she would not need to call. Fast forward a month, I am getting paperwork in the mail about my still open account. I assumed that it was closed since I did not receive a phone call. I have emailed the manager and have yet to hear a response. I would not recommend banking here. - changed to 4 stars because of Christopher Reyes who helped me out! & was consistent and kind!
  • ES
    Eric Smucker
    Sep 6, 2024
    1.0
    Long wait times, if the lobby is opened at all Terrible customer service. Check scanners often don't work. Cannot scan checks correctly. No reason it should take 10 min to process a small business deposit

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.