At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Just truist overall is probably the worst bank I've encountered.
BR
Brooke Risbon
Mar 15, 2025
4.0
It is impossible to get ahold of anyone if you have an issue here. I went in to close my account. The teller told me that she would close it the next business day & if there were no issues, she would not need to call. Fast forward a month, I am getting paperwork in the mail about my still open account. I assumed that it was closed since I did not receive a phone call. I have emailed the manager and have yet to hear a response. I would not recommend banking here. - changed to 4 stars because of Christopher Reyes who helped me out! & was consistent and kind!
ES
Eric Smucker
Sep 6, 2024
1.0
Long wait times, if the lobby is opened at all
Terrible customer service.
Check scanners often don't work. Cannot scan checks correctly. No reason it should take 10 min to process a small business deposit
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in New Holland?
The Truist drive-through is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sunday.
When is the Truist branch in New Holland open for in-branch services?
The branch is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
What types of accounts does Truist offer for managing money?
Truist offers checking accounts for daily transactions like debit card use and check writing, and savings accounts for saving money towards goals or emergencies.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours to get a temporary debit card immediately, or by phone at 844-4TRUIST during available hours.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person purchases using funds from your checking account.
What financial services and products does Truist provide?
Truist provides products like checking, commercial accounts, credit cards, loans, mortgages, personal savings, small business banking, and wealth management services.
Are there other banking options near Truist in New Holland?
Yes, nearby options include Susquehanna Bank - New Holland Office, Coatesville Savings Bank, Mid Penn Bank, Presence Bank, and Univest Bank and Trust Co., offering convenient alternatives for banking services.
Where can I find ATM services close to Truist?
BB&T ATM is located near Truist for convenient cash access outside regular banking hours.
What nearby shopping centers are close to Truist for additional errands?
New Holland Shopping Center and Grocery Outlet are nearby, allowing you to easily combine banking with shopping or other errands.
What recreational or community facilities are near the Truist branch?
Ymca New Holland Pa offers sports and recreation activities nearby, and New Life Church is also close for community gatherings and services.