KeyBank

2.3
22 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughNot available

Location

KeyBank
3979 William Penn Hwy, Monroeville, PA
15146, United States

Hours

Reviews

2.3
22 reviews
5 stars
6
4 stars
1
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0
2 stars
1
1 star
14
  • AM
    Amy Mitchell
    May 12, 2025
    1.0
    Christina is the worst power trip manager I have ever dealt with. According to Corporate she makes her own rules and post dates cashiers checks which by Pennsylvania Law is against the law. But because KeyBank has no policy on this and should be dated on the day it is written Christina takes it upon herself to do as she pleases. So if it's Saturday she post dates it for Monday. I should have just had her give me the cash, as I am a Key Bank Customer. Remember that when you try to tell me other banks do the same thing when they show me first hand differently to my face. Don't try to lie or discriminate against people who you are dealing with on a daily basis. You can not talk down to people or dismiss them tell them to you are done here. Do Better...and your a manager?
  • RR
    r r
    Nov 14, 2023
    5.0
    New location provided excellent service thank you Wink!
  • KS
    Keith Stevens
    Aug 23, 2022
    1.0
    Not the best and the new out in the open Teller station on Wm Penn Hwy lacks privacy
  • AC
    A. Cheree
    Mar 23, 2021
    5.0
    Everyone was so nice and helpful. Made my time there very comfortable & pleasant. Thank you!
  • RB
    Richard Brandon
    May 18, 2020
    1.0
    I went here today and was told they are not taking any walk in service but they had a sign on the. door stating that you must have a mask on to enter by which I did have one on.Also the gentleman who came to the door started telling me about covid and a bunch of bs.I felt as though he was talking to me like I was a child.I didn't appreciate it. I've been a long time customer with key but I'm really considering going elsewhere because I really think this was a form of discrimination..I would have give 0 stars but I couldn't to write this review.This was the monroeville mall branch

Frequently Asked Questions About KeyBank

What are the regular banking hours for KeyBank in Monroeville?

KeyBank in Monroeville is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.

Does KeyBank in Monroeville offer drive-through banking?

No, the KeyBank branch in Monroeville does not have a drive-through service.