Business Details
About
Financial ConsultantBankFinancial PlanningFinancial Planner
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Location
Citizens - Banking & Wealth Center
4210 William Penn Hwy, Monroeville, PA
15146, United States
Hours
Reviews
2.5
21 reviews
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1 star
12
- RMrita morrisFeb 18, 20253.0Tellers are all very nice. But there’s no distinctive where the line should start. There are two entrances people come in and it’s a disarray people don’t know where to stand at. There needs to be some sort of markings on the floor or a line that directs you to where the line starts.
- LRlia roseDec 30, 20241.0I honestly thought I was over reacting with this branch HOWEVER I just took a glance at the reviews and believe all of them. I opened my first bank account at this branch well over 10 years ago when they had a real crew there. S/O to Belinda Lovall you are truly missed. Anyways, today after work I went to deposit money. Per usual none of the THREE ATM's work. It was 4:03 and they wouldnt let me in for a quick transaction to make sure my account was okay. She told me through the door other ATM locations. Im well aware of the other locations, but had no time to go as I have a child in daycare I have to pick up by a certain time. It wouldve took no more than a minute to help me deposit the money, instead it was another 20 minute trip. The ATM's never work, and they blame the company who comes out to I guess collect the money. After months of the same issues you would think they would schedule more than one pick up a week. I honestly wouldnt be so mad if I didnt waste my time trying all THREE ATM's before trying to go inside 3 minutes after close. So over 3 minutes citizens has lost a loyal customer. My advice, go to a REAL bank. Plenty located in Monroeville that actually want to help customers. These employees are so worried about getting out instead of helping customers. Go to PNC, or even the Chase that just opened across the street everyone else has good customer service.
- AIAlfonso IntzinDec 18, 20215.0Excelent
- GDGina D'AlicandroJul 16, 20195.0I'm leaving this review because I'm touched by the compassion and high level of customer service that their employee Charles has exhibited. This was my mom's bank and she recently passed. Charles took some matters that seemed overwhelming to me, but he simplified things and got them done!
Frequently Asked Questions About Citizens - Banking & Wealth Center
Where is Citizens - Banking & Wealth Center located?
It is located at 4210 William Penn Hwy, Monroeville, PA 15146, at the Monroeville Banking & Wealth Center.
What are the regular business hours for Citizens - Banking & Wealth Center in Monroeville?
The branch is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does Citizens - Banking & Wealth Center offer online and mobile banking services?
Yes, customers can stay connected online through the Citizens Bank website and their award-winning mobile app, as well as by phone via the customer contact center.
How can I contact Citizens - Banking & Wealth Center in Monroeville?
You can call them at +1 412-856-6000.
What kinds of financial services and planning are available at Citizens - Banking & Wealth Center?
They offer services including help with buying a house, paying for college, saving for retirement, smart debt management, and general financial consultations.
Where can I learn more about the One Deposit Checking account offered by Citizens Bank?
You can click on the provided link to learn about One Deposit Checking: https://www.citizensbank.com/checking/one-deposit-checking-account.aspx
Are there mortgage lenders near Citizens - Banking & Wealth Center in Monroeville?
Yes, mortgage lenders such as Katy DeMarco-Biddle and Toni Shorthouse are located nearby, providing convenient options if you need mortgage services.
What nearby transit options are available to customers visiting Citizens - Banking & Wealth Center?
The Monroeville Bus Stop serviced by Greyhound is close by, providing convenient bus travel options for customers visiting the bank.
Are there other banks close to Citizens - Banking & Wealth Center in Monroeville?
Yes, nearby banks include Parkvale Bank, multiple locations of First National Bank, and Merit Federal Credit Union, offering customers additional banking choices in the area.
What nearby places can I visit for food and shopping when I come to Citizens - Banking & Wealth Center?
Nearby you can find Moio's Italian Pastry Shop, Penn Station East Coast Subs for dining, and Gold Rush Monroeville and Lowe's Home Improvement for shopping needs.