Truist

4.1
13 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
100 S ORANGE ST, MEDIA, PA
19063, United States

Hours

Reviews

4.1
13 reviews
5 stars
9
4 stars
0
3 stars
2
2 stars
0
1 star
2
  • SS
    Sosunmolu Shoyinka
    Oct 1, 2025
    5.0
    I have banked with Truist Media for 5 years and have had an outstanding experience. Ms. Carby and her team are consummate professionals, always courteous, knowledgeable, always willing to help and prompt to follow through on requests. I recommend banking here without reservation.
  • GD
    Giavonna Diaz
    Jul 7, 2025
    5.0
    I went to the Truist branch in Media recently for the first time, needing a complex situation resolved revolving around my grandparents' estate account. I did not think my issue would be solved so quicky but the branch leader's caring and professional approach to handling this was so impressive to me. She was so so sweet the whole time keeping me from wanting to cry about it! First bank to ever CARE while handling business so EFFECTIVLY and PROMPTLY! As a result, I will be moving my accounts to truist! Thanks media!
  • AA
    Abby
    Jul 3, 2025
    5.0
    I’ve been banking here for years and the staff there is amazing. They always greet you by name and are very professional. I highly recommend this location in Media for their consistency in delivering exceptional service for me and my family that banks there.
  • BM
    Bryan Martin
    Jun 24, 2025
    1.0
    Horrible bank! A fraudulent person tried to cash a check of mine that they made … they went to 2 different Truist locations in PA… this horrible branch being one I called the police since they wouldn’t They did nothing to help the officer They refused to show the video to the officer or the fraudulent check The officer asked them to notify their other branches of this Customer and they refused What a great bank!!!! They really care about you lol What a joke!!! But I guarentee if they were robbed they would cooperate w the police then! I guess they have 2 sets of standards! Unbelievable!!! Then I called to speak to the manager and Shantel had a real attitude and hung up on Me! I guess they don’t like to answer for what they did or lack of helping!!! I am a 20 year customer who is closing my account w this horrible bank The officer actually recommended me closing my account w them… he said he never had a bank respond like this and not cooperate!
  • RM
    Rebecca Matarese
    Dec 7, 2013
    3.0
    Count your money, they won't. I don't complain a lot, but when it happens twice in 3 weeks by different people- you start to wonder if you should drive over to the next town to go to the bank....I liked it at first, the bankers are friendlier than most, but they really need to pay closer attention. I don't have time to straighten out issues like this.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.