First National Bank

2.0
32 reviews

About

BankFirst National Bank
First National Bank (FNB) Hampden Centre provides a full range of consumer banking, commercial banking and wealth management services, plus industry-leading online and mobile banking solutions. Apply for an account online or visit our Hampden Centre location today.

Location

First National Bank
4860 Carlisle Pike, Mechanicsburg, PA
17050, United States

Hours

Reviews

2.0
32 reviews
5 stars
7
4 stars
1
3 stars
1
2 stars
0
1 star
23
  • SD
    Sarah Day
    Nov 4, 2025
    1.0
    Every visit feels like a test of patience — the wait is always long, and employees rarely even make eye contact or acknowledge customers in a timely manner. On top of that, they’ve repeatedly mishandled my mortgage and escrow accounts, miscalculating payment and school tax amounts multiple times, which has even led to late fees due to their errors. Their online banking system is outdated and clunky — it honestly feels like something out of the 1800s. To make matters worse, I once waited over 20 minutes just to access my security deposit box, only for them to spend another half hour searching for my card folder because their record-keeping system is completely disorganized. For a bank that advertises customer care and reliability, my experience has been anything but. I strongly recommend looking elsewhere for your banking needs.
  • JJ
    JJK
    Nov 1, 2025
    5.0
    Branch Manager Anna is simply World Class. She is a consummate professional who listens with empathy and she provides prompt, reliable answers and solutions for all our banking needs. A true asset in this industry and a pleasure to work with.
  • GH
    Giaomy Hoang
    May 14, 2025
    1.0
    It is bad service.i don’t refer all of my friends to be there at all.they just want to charge and take your money out frill your packet and not nice and kinds at all.
  • ET
    Edward Trador
    Oct 13, 2019
    5.0
    I’ve been banking at this location for 30 years. With the various changes this financial institution has experienced I feel they’re doing their best. Customer service changes frequently at the branch levels with no issues as far as I’m concerned. Online banking is what most everyone has gone to. Going to the local branch is almost never. I do have one complaint and that’s ATM fees with none FNB ATM machines. The ATM FEE PLUS FNB $2.75 on each ATM transaction is not acceptable.
  • MS
    Matthew Shetzline
    Feb 15, 2018
    1.0
    Since they became FNB, they are all around terrible. Good luck getting anything, i. e. answers to simple questions, explanations of fees. Most ATM's are out of money when I pull up to them around six PM.

Frequently Asked Questions About First National Bank

What services does First National Bank in Mechanicsburg offer?

First National Bank provides commercial and consumer banking, wealth management services, and leading online and mobile banking solutions.

What are the regular branch hours for First National Bank at 4860 Carlisle Pike?

The bank is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.