First National Bank

2.0
32 reviews

About

Bank
First National Bank (FNB) Hampden Centre provides a full range of consumer banking, commercial banking and wealth management services, plus industry-leading online and mobile banking solutions. Apply for an account online or visit our Hampden Centre location today.

Location

First National Bank
4860 Carlisle Pike, Mechanicsburg, PA
17050, United States

Hours

Reviews

2.0
32 reviews
5 stars
7
4 stars
1
3 stars
1
2 stars
0
1 star
23
  • SD
    Sarah Day
    Nov 4, 2025
    1.0
    Every visit feels like a test of patience โ€” the wait is always long, and employees rarely even make eye contact or acknowledge customers in a timely manner. On top of that, theyโ€™ve repeatedly mishandled my mortgage and escrow accounts, miscalculating payment and school tax amounts multiple times, which has even led to late fees due to their errors. Their online banking system is outdated and clunky โ€” it honestly feels like something out of the 1800s. To make matters worse, I once waited over 20 minutes just to access my security deposit box, only for them to spend another half hour searching for my card folder because their record-keeping system is completely disorganized. For a bank that advertises customer care and reliability, my experience has been anything but. I strongly recommend looking elsewhere for your banking needs.
  • JJ
    JJK
    Nov 1, 2025
    5.0
    Branch Manager Anna is simply World Class. She is a consummate professional who listens with empathy and she provides prompt, reliable answers and solutions for all our banking needs. A true asset in this industry and a pleasure to work with.
  • SB
    Scott Bendinsky
    Dec 30, 2024
    1.0
    One teller. This bank is all about NO CUSTOMER SERVICE.
  • CV
    Carla Vonada
    Dec 4, 2021
    1.0
    It is December 4th and I have been waiting since September 29th to receive a new debit card. This is ridiculous!
  • SV
    Stephanie Vanderpoel
    Sep 26, 2020
    1.0
    I have been going to this branch since they were commerce bank ( witch was the best bank) and stayed even when they changed to metro bank. First National is the WORST bc the hours are extremely inconvenient!! What bank closes so early during the weekends and closes later during the week right around the time most folks get out of work? Lol itโ€™s an introverted bank ๐Ÿ˜‚ takes your money but hates seeing you or talking to you. Looking for a better bank at this point.๐Ÿ‘‹๐Ÿป

Frequently Asked Questions About First National Bank

What services does First National Bank in Mechanicsburg offer?

First National Bank provides commercial and consumer banking, wealth management services, and leading online and mobile banking solutions.

What are the regular branch hours for First National Bank at 4860 Carlisle Pike?

The bank is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.