First National Bank

Reviews

• ST

  Samantha Tatham

  Aug 12, 2025
  1.0
  I've been banking at this branch for about 7 years since I moved to Lock Haven. And I will agree with all the other comments about poor customer service. I stopped in yesterday to cash a check, the bank teller wasn't very friendly. She never asked if there was anything else she could help me with she just looked annoyed I was there. Unfortunately for her I needed to get out cash and needed to order checks. I felt rushed and unappreciated as a customer. I'll tell you when I was growing up and went to the bank with my parents the tellers knew them by first name. Now I feel like changing banks just because I was treated so poorly.
• DD

  Daphnide DRS

  Feb 22, 2023
  1.0
  Customer service is absolutely horrible. There seems to be no privacy in this bank. I walked in asking to speak to someone in a private office regarding a financial matter. An much older lady had to elevate her voice across the entire bank asking " for what". In all my years if I ask to speak to an agent I don't recall me having to update the desk clerk on exactly what. After waiting for sometime another younger lady let us know whose voice was also at a 10 asked us the same question again! After giving her and the entire bank a brief description, we were told they would not have time today due to short staff which I totally get. I was in around 2:45pm the bank closes at 4pm.... With that being said we will be looking at other banks for our Home Loan.
• VL

  Vickie Long

  Apr 23, 2021
  1.0
  The customer service at this Bank stinks.> not very friendly at all
• RF

  Robert Franklin

  Jun 3, 2020
  1.0
  I have had a business account here for several years with pretty good results. One of the reasons to have a business account is so the deposits are available same day. I did a deposit and tried to get a cashiers check and was told that it wasn't really available and I would have to wait till the check clears. Why does it show available if it isn't. Time to change banks. Talked to the manager Wes who blamed me for not identifying what i was doing with my deposit and didn't care one bit that I was going to switch banks. Update. The more I find out about this bank the more I realize how bad they are. I wrote someone a check and they want to charge them to cash it smh. I'm going to take my money somewhere else
• TM

  TWM Meyers

  Feb 16, 2017
  4.0
  Always friendly and great to work with.

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