Truist

2.6
17 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
9 E MAIN ST, LITITZ, PA
17543, United States

Hours

Reviews

2.6
17 reviews
5 stars
5
4 stars
1
3 stars
1
2 stars
2
1 star
8
  • JS
    Jeremy Suriano
    Nov 7, 2025
    1.0
    They judge people so bad people do not know what they're doing then when you correct them they want to make up a whole excuse and if you have tattoos God forbid they think you're a criminal they need paperwork down to a t.. everyone in that building needs fired little do they know I'm a business owner and would sue the crap out of them
  • MM
    Matt
    Sep 10, 2025
    1.0
    Received an unexplained Maintenace Fee, clearly inconsistent with prior months, wasted 30 minutes online with an easily confused bot, left two messages yesterday at local branch and now another today. Still waiting... Update - a few hours after posting my original review above, I got a callback from a helpful young man at the Litiz branch who confirmed the erroneous MF charge and credited my account. Couldn't have done a better job. I'm leaving my one star rating because this branch needs to manage their customer responsiveness better or they will lose customers. It shouldn't have taken a day and a half plus a negative Google Review to get a call back after explaining my issue twice to online bots and then three more times on the local message machine.
  • CJ
    Carol Johnson
    Nov 7, 2024
    1.0
    Do not bother to make your appointment online, the banker was at lunch and I was told he did not check the online appointments. Asked to come back in 30 minutes. I can back he still was not there and when he finally arrived he took the appointment after me. Very frustrating and unprofessional.
  • AK
    Adam Kushner
    Jan 20, 2017
    1.0
    The teller does not even come back on to say thanks, or have a nice day. You get discharged by the air tube.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.