KeyBank

2.5
18 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
904 Blakeslee Boulevard Dr E, Lehighton, PA
18235, United States

Hours

Reviews

2.5
18 reviews
5 stars
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10
  • RG
    Ruth Gilmore
    Nov 10, 2025
    3.0
    Enjoy banking here however impossible to get through by phone! Tried for over a week…. Always goes to vm. What bank doesn’t answer their phone??? Made me a little Leary ??
  • P8
    Pretty 888
    Oct 21, 2025
    1.0
    Very annoyed.Set up a new account,the guy who helped me set it up said I could use an online debit card through the app while I wait for my card in the mail which takes 5-7 BUSINESS days.Come to find out I can’t access the ONLINE debit card until I get the physical card which is bullshit!
  • CI
    Charles Mannon III
    Sep 22, 2025
    1.0
    The branch manager stepped in as there were no bankers in that day to help me open an account. I simply wanted a hassle free account. She instead opened a key smart checking and savings account for me which I was surprised as I’ve had issues with stolen bank accounts before. I deposited $150 into each account went home and attempted to setup online banking come to find out my accounts were closed after I deposited money into the accounts and before I even left the building. It took literally 27 days to receive my $300 back in the form of 2 separate checks. The incompetence that runs throughout that branch is unreal. Which says a lot considering there location.
  • DF
    Debbie Fox
    Aug 28, 2025
    5.0
    I love going to key bank! They always greet me by my name and are so polite. They make you feel so welcome.
  • EL
    Emily Lynn
    Jun 8, 2025
    1.0
    Laziest bank ever. My fiance set up an appointment to speak with someone about possibly investing in a CD. When we arrived they had no idea what we were coming in to discuss. I didn’t have high hopes because the male that I’ve dealt with at that branch several times does the bare minimum. I have had my account with them for over 20 years. He didn’t even bother to pull up my account and look if there were any better options for me. He recommended we go to the Lehigh township branch and speak with someone that does finance and help with stocks once we “accumulate more money” whatever that means. I’m disappointed that they didn’t call ahead of the appointment and gather more details so they could assist better. Even still they should have offered to set something up with a financial advisor. It felt like we were being pushed off and sent elsewhere and rubbed me the wrong way. I worked customer service my whole life and my employers would have sent me out the door that day if I gave this kind of service to a loyal customer. Considering doing my business elsewhere.

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank in Lehighton, PA?

KeyBank in Lehighton is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does KeyBank offer drive-through banking services and what are the hours?

Yes, KeyBank offers drive-through banking Monday through Thursday from 9:00 AM to 4:00 PM, Friday until 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.