Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.2
17 reviews
5 stars
8
4 stars
2
3 stars0
2 stars0
1 star
7
- TPtyler porubskiJun 10, 20241.0If you have any concerns or needs, use the Telford/Souderton branch. Do not waste your time here, they are super unresponsive and sluggish with their work. I had a dispute opened on May 10th, 2024 and had a new debit card ordered so I was given a temp card. They didn’t bother to tell me my dispute was rejected, until 2 weeks later when I called them to see what was up. They told me they would put another request in, and they would call back in a few days. A week goes by, no calls, I am now wondering why I still haven’t received my new debit card that was ordered 3 weeks ago. I take a visit to the bank because over the phone is just about useless at this point and they failed to mention my card was “lost in the mail.” Wow! They then tell me it would be overnighted to the bank and I would receive a call the next day to pick it up. No call, and still no card, and no dispute result. Absolute joke and run around.
- FMFaith MDec 17, 20214.0I have 2 different home-based businesses. Truist business checking is totally free, no minimum balance, as long as your bookkeeper doesn’t require access. (Mine doesn’t - she can see the account in Quickbooks.) I opened 2 checking accounts to keep my finances separate without any additional fees. Valerie was very knowledgeable and helpful in setting up the accounts. When I forgot my password and couldn’t access online banking, I called her, snd she reissued the code by mail, no problem. The drive-thru can be slow, but the tellers there are cheerful and accurate. I really like this bank, and am grateful for their professionalism and the money I’ve saved on business checking. Also the online checking layout is the cleanest and most user-friendly I’ve experienced. My one bad experience was the BBT/Truist phone customer service people agreed to block future recurring subscription payments to my debit card from a company that was charging me monthly and wouldn’t cancel my subscription. The online customer service people thought I just wanted a stop payment on the last charge to be processed. So I paid $35 to stop a $10 charge, and then the monthly $10 charge went through again the next month. That’s why they get 4 stars instead of 5.
- GUGoogle UserNov 26, 20181.0Their ATM is FUBAR do NOT bank here! Machine said it would not give out money although MY bank said $200 is now gone...went back to bank thinking, It's a bank! They can give me money! Nope. Tellers inside are helpless morons....give me my money it's not a fraud dispute, they've admitted to it malfunctioning! And still refused to make it right! Now I'm told to wait 45 days....are you kidding??!!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-thru hours for Truist in Lansdale?
The drive-thru is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is Truist Lansdale branch open for in-person banking?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
How can I open a new account at Truist?
You can open an account online, by phone, or in person at a branch during business hours. In-branch openings provide a temporary debit card immediately.
How do I activate my Truist debit card?
Activate your debit card online to make digital and in-person payments using the funds in your checking account.
What types of accounts does Truist offer?
Truist offers checking and savings accounts suitable for daily transactions or saving for goals and emergencies respectively.
Where is the Truist Lansdale branch located?
The branch is located at 139 S Broad St, Lansdale, PA 19446, United States.
Which nearby places can I visit in Lansdale after my visit to Truist?
Nearby you can visit The Emerald At Lansdale, a historic landmark, and enjoy some food or drinks at Blue Dog Freight Station Beer Garden.
Are there convenient transportation options near Truist Lansdale?
Yes, Homestead Taxi is nearby for transportation services, helping you get to or from the Truist branch easily.
What local services are around Truist in Lansdale?
Nearby services include legal assistance from Leonard Hill Personal Injury Lawyers, chiropractic care at Adjustments Chiropractic, and day care at Wooly Bear Day Care School.
Does Truist Lansdale provide online and mobile banking options?
Yes, Truist offers online and mobile banking through their iOS and Android apps, allowing customers to manage accounts digitally.