Truist

2.4
23 reviews
Get DirectionsCallWebsite

Business Details

270 GOOD DR, LANCASTER, PA
17603, United States
(717) 397-7581
http://www.truist.com/locations
GoogleFacebookInstagramTwitter

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
270 GOOD DR, LANCASTER, PA
17603, United States

Hours

Reviews

2.4
23 reviews
5 stars
6
4 stars
2
3 stars
1
2 stars
0
1 star
14
  • AM
    Amanda Miller
    May 6, 2023
    5.0
    I’m not sure why the reviews are so poor, I read them, and I was hesitant to go here. However, I needed to go to the bank and this was the closest one, I had no issues what so ever. I tried to get a cashiers check through the drive-thru, they kindly let me know I needed to come in. Walked in and they had already started working on my request. They made the process very smooth for me, and double and triple checked the check was made out to the right person. I had a good experience!
  • SY
    Stephen Young
    May 4, 2023
    1.0
    Always treated nice by staff but always a long wait. The bank also gives late fees even if money is deposited or transferred over right away or in under 24 hrs. Seems each bank has different policies, too. Wouldn't recommend this bank to anyone.
  • JJ
    Julia
    Jul 10, 2019
    1.0
    The worst location I’ve ever been to. The service from one of the employees Adrian was the worst I’ve ever experienced. They way I was treated she shouldn’t even have her job there at all anymore. And her daughter was sitting in the lobby and tried to run up on me on my way out. I was threatened and will not go back. If the supervisor sees this I hope she takes care of Adrian.
  • OB
    Olivia Buswell
    Sep 4, 2018
    1.0
    I deposited money and wasn’t aware of a new policy asking for identification when you deposit cash. The person I dealt with was very short with me and made me feel like a bother for asking a question so I could understand the policy better. This isn’t the first time I have had issues and been made to feel this way at this location. Wish there was a B.B. and T closer to me then this one!!!
  • KB
    Kat Bella
    Aug 30, 2017
    1.0
    Every day their customer service gets worse
Read more reviews on Google

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.