Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.4
23 reviews
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1 star
14
- AMAmanda MillerMay 6, 20235.0I’m not sure why the reviews are so poor, I read them, and I was hesitant to go here. However, I needed to go to the bank and this was the closest one, I had no issues what so ever. I tried to get a cashiers check through the drive-thru, they kindly let me know I needed to come in. Walked in and they had already started working on my request. They made the process very smooth for me, and double and triple checked the check was made out to the right person. I had a good experience!
- BBBrandon BalmerJan 2, 20231.0Been trying to use the app to check my funds but since the banks are closed it’s taking almost a week to update
- MHMarilyn HendersonAug 26, 20201.0If I could give them zero stars I would! Every time I go there the employees are rude and act like you are bothering them. I LOVE my Willow Street branch though. They go out of their way EVERY time I visit. They even called me to apologize for the long wait in the drive- through during the pandemic. Who does that today?? Do yourself a favor and AVOID the Good Drive location. They need to fire everyone there and hire employees who know how to treat their customers.
- CSC SteinerJun 24, 20201.0Supper slow. Needs more staff.
- OBOlivia BuswellSep 4, 20181.0I deposited money and wasn’t aware of a new policy asking for identification when you deposit cash. The person I dealt with was very short with me and made me feel like a bother for asking a question so I could understand the policy better. This isn’t the first time I have had issues and been made to feel this way at this location. Wish there was a B.B. and T closer to me then this one!!!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Lancaster, PA?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, on Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What types of accounts does Truist offer?
Truist offers checking accounts for everyday transactions and savings accounts for saving towards goals or emergencies.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours, or by phone. CDs must be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to enable digital and in-person payments from your checking account.
Does Truist offer small business banking services?
Yes, Truist provides small business banking services including business checking accounts, business loans, and credit cards.
Where is Truist located in Lancaster?
Truist is located at 270 Good Drive, Lancaster, PA 17603.
Are there other banks near Truist at 270 Good Dr?
Yes, Suntrust Bank is a nearby bank that customers might consider visiting.
What healthcare services are near Truist in Lancaster?
Nearby healthcare providers include Manning and Rommel Associates (eye care), UPMC Obstetrics and Gynecology Specialists Lititz, and Drayer Physical Therapy Institute, which customers can visit before or after banking.
Is there a pharmacy near Truist where I can pick up prescriptions?
Yes, Stauffers of Kissel Hill Pharmacy is nearby, offering pharmacy services along with fresh foods and health products.
What online and mobile banking options does Truist provide?
Truist offers online and mobile banking apps available for download on iOS and Android devices, allowing easy access to account management.