Truist

2.9
24 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1676 OREGON PIKE, LANCASTER, PA
17601, United States

Hours

Reviews

2.9
24 reviews
5 stars
9
4 stars
3
3 stars
0
2 stars
1
1 star
11
  • JC
    Juan A Hiraldo Carrasco
    Oct 6, 2025
    5.0
    i love their services but they continue with a bad practice of not addressing people according to proper names or asking people how they want to be called
  • OH
    Ole “PhotOle” Hongvanthong
    Aug 31, 2022
    1.0
    Truist gave me a fake $100 today. Once I notified them they said it's my responsibility to check every bill they give me. This bank does no trust their customers.
  • JG
    Janet Gable
    Jul 26, 2018
    1.0
    Double checked the hours on their website before going there today (Thursday) to be sure they were open till 6pm. Got there at 5:45 so I was in great shape. Went to the door - locked. Sign on door says they close at 5pm on Thursday. Wouldn't you think that would be an important fact? Grr.
  • RS
    ron schofield
    Jun 5, 2018
    1.0
    They close a location at Oregon Pike and do not notify customers that are regular weekly users at this location. I will be transferring my accounts to another bank. This is an example of poor communication
  • RE
    Randy emery
    Nov 25, 2015
    1.0
    BB&T SUCKS where's the "F**KING minus button at???? HSA funds transferred into account and showed available but couldn't pay doctor bill till 5 days later. Debit card used to make monthly car payments would not go through. Everyday purchases don't always show up for a couple of days, and if they do it only shows a $1.00 payment for a couple of days. When I talk my creditors they tell me it's BB&T's system. When I talk BB&T they tell me that it's not in their system. Then tell me this how come I didn't have any problems when it was SUSQUEHANNA BANK.....

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.