Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
26 reviews
5 stars
9
4 stars
3
3 stars0
2 stars
1
1 star
13
- NLNatalie LaskoJan 2, 20261.0bad experience, not friendly, teller said i couldn’t cash a check there even though i have an account. employees need to be nicer & have more interpersonal skills. helped everyone right away, but when it was my turn, had to wait for minutes while she was on her personal phone.
- LMLaura McDonaldDec 27, 20251.0This bank is honestly a joke. I run a business and my employer chooses to bank here but I can't get change on a Saturday at 1030am because they're closed. It's not a holiday. Their hours state they should be open, yet *crickets* inside.
- JCJuan A Hiraldo CarrascoOct 6, 20255.0i love their services but they continue with a bad practice of not addressing people according to proper names or asking people how they want to be called
- EHEtta HarrisFeb 3, 20255.0They are very friendly and helpful people. They are cleaned and organized. They maintain your account well. They assist old and new with interest rates that can afford more or less in their mortgage and personal loans, student loans and promotion. They have large and small parking spaces. They employed workers that are determined to work with various departments.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at the Truist branch in Lancaster?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What types of accounts can I open at Truist?
You can open checking and savings accounts. Checking accounts are used for daily transactions like debit card purchases and bill payments, while savings accounts are for saving money towards goals or emergencies.
How can I activate my Truist debit card?
You can activate your debit card online to start making purchases and payments using the funds in your checking account.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours to get a temporary debit card immediately, or by phone at 844-4TRUIST (844-487-8487) during specified hours.
What are the branch hours for Truist in Lancaster?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday until 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What financial services does Truist offer?
Truist offers services including checking and savings accounts, business loans, mortgages, credit cards, investment and wealth management, insurance, and online/mobile banking.
Are there any nearby banks to the Truist Lancaster branch?
Yes, nearby banks include another Truist location and Susquehanna Bank - Lancaster Shopping Center Office, which can be convenient for additional banking needs.
What nearby places can I visit after banking at Truist in Lancaster?
You might visit Primanti Bros. restaurant, sweetFrog Premium Frozen Yogurt, or Coffee Company cafe for dining options after your visit to Truist.
Are there health-related services near the Truist branch?
Yes, nearby health services include Patient First emergency room and Children's Dental Health pediatric and orthodontic services, helpful for quick access to medical care.
Can I schedule an appointment at Truist in Lancaster?
Yes, you can schedule an appointment online via the provided reservation URL to receive personalized service.