First National Bank

Reviews

• WP

  Wendy Miller (Peterbiltbaby)

  Sep 17, 2025
  1.0
  They will not cash a check drawn on their own bank written by a reputable business computer generated proper ID bc I don't have an account and bc it's over $800 it was $1000 two forms of ID business less than a mile away Smart ass employees need schooled on customer service I need a new bank bc I have a lot of income being generated n they could have had multiple new accounts by this experience I don't suggest any subject themselves to the insults or demeaning disrespectful people that work there
• DS

  Don Senft

  Jul 16, 2025
  5.0
  I can't say enough good things about this FNB branch. Deb and her crew due an amazing job even with the challenge of being understaffed.
• MP

  Mark Pezenosky

  Jun 20, 2025
  3.0
  People up and manager are great there AI consumer service,( get humans to do this;)on the debit card drives me crazy, they're fraud detection is always shutting off card because I purchased things over sea , this computer fraud detection is more hassle then its worst, but the staff is great mostly always fix the problem
• MM

  Mujtaba Mahmood

  Jun 21, 2022
  1.0
  Super rude customer service. A cashier at a local grocery store can give a better service. This bank is a disaster. Everyone has an attitude. All what I asked was a deposit and then I asked for some change in quarters (I was super nice to her). she was like "IS THERE ANYTHING ELSE?? BECAUSE I COULD DO ALL OF THAT AT ONCE!!" I immediately took my money and left. There was no one in the branch except me as a customer. They had full staff working behind the counter. This happened right in front of the branch manager who could not care less. So sad to see this is happening at a bank who claim serving the community! You are far behind serving Lancaster, you don't even deserve being in this great community.

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