Truist

3.1
16 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
304 S HENDERSON RD, KING OF PRUSSIA, PA
19406, United States

Hours

Reviews

3.1
16 reviews
5 stars
7
4 stars
1
3 stars
0
2 stars
2
1 star
6
  • JP
    Jeysa Plaza
    Feb 24, 2024
    1.0
    This bank is small and old but the people who work there make a difference and that's why I use this bank. The bankers Sabah and Derek are very friendly and professional. My last visit was not very pleasant because I witnessed how the manager was drawing the attention of one worker in a very unprofessional way where you could clearly hear everything. After that ,he wanted to be nice to me and help me when the banker was already helping me and I told him that she was doing her job very well. I didn't feel comfortable so I haven't returned.
  • JN
    Jourey Newell
    Mar 4, 2023
    5.0
    The manager Troy is very personable and friendly. As far as banks go, it’s the people that make the difference. This is a great place to bank if you enjoy friendly service.
  • SE
    sally engelhardt
    Jul 27, 2021
    1.0
    11:30 on a Tuesday and this bank is closed! BB&T has within the last year closed several branches that are close to my home. Now I have to drive a greater distance to find this branch closed today for some unknown reason
  • AF
    Alex Fink
    Feb 4, 2020
    5.0
    I really like the staff at this particular location. Very personable and friendly!
  • TB
    Tiffany Bellamy
    Dec 24, 2019
    1.0
    This bank (Not just the branch) is very antiquated and clearly desperate. Within a month of opening the account I was charged four $36 fees for charges to my debit card when funds weren’t available. They were unable to justify how a debit card can be charged when there weren’t any funds available. When I called to request a refund for the fees they told me I didn’t qualify for a refund because the account is new. I have never experienced such terrible banking relationship.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.