KeyBank

2.5
12 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
838 E Baltimore Pike, Kennett Square, PA
19348, United States

Hours

Reviews

2.5
12 reviews
5 stars
3
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1
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1 star
6
  • OL
    ORA PROPERTIES LLC
    2 days ago
    1.0
    Horrible bank. Good luck getting your money out or transferred if needed. They “cant” verify any of my accounts, zelle has a 10 day hold and a $500 max transfer daily . Trying to figure out how to get my money OUT to close this account
  • BS
    Brian Smith
    Sep 16, 2025
    1.0
    Zero percent chance I’d ever do business with these people. I paid off my car and yet they took my monthly payment after the pay off. Now they have to send me a check that won’t be issued for 15 business days. Unbelievable, STAY AWAY FROM THESE PEOPLE… RUN FAST AND FAR
  • VR
    Victoria Roberts
    May 23, 2019
    1.0
    HORRIBLE CUSTOMER SERVICE. Did not make time or effort to try to help me when my card was accidentally left in the machine, RIGHT before a long holiday weekend. I will never refer anyone to go here, as a long time bank employee over the years, they do NOT teach their employees to go above and beyond. No wonder their parking lot is empty. Will not be using that ATM ever again. Very disappointed at the level of incompetency and unwillingness to help another individual.
  • CZ
    Catherine Zander
    Oct 21, 2017
    3.0
    Either they're great or they're terrible. They're often grossly understaffed (long lines and an unmanned drive through) and some of the employees are really rude. This particular transaction that I'm giving 3 stars someone came to the window, sent back the carrier I'd sent them, I sent it back again and asked for a deposit slip, they sent it and left the window, so I pressed call teller not sure where they had gone. 5 minutes later another teller very rudely said she would get to it after she was done with other customers (she was not working the drive through) 10 minutes later (total) the original person came back, grabbed the carrier, disappeared again (but very polite), all while the cars in the drive through behind me gave up and drove away or went to the atm instead. 15 minutes since getting to the window and I'm finally done with a simple deposit.

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank in Kennett Square, PA?

KeyBank in Kennett Square is open Monday through Thursday from 9 AM to 4 PM, Friday from 9 AM to 5 PM, and Saturday from 9 AM to 1 PM. It is closed on Sundays.

Does KeyBank offer drive-through banking services?

Yes, KeyBank's Kennett Square location offers drive-through services Monday through Thursday from 9 AM to 4 PM, Friday from 9 AM to 5 PM, and Saturday from 9 AM to 1 PM. It is closed on Sundays.