Truist

3.7
20 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
741 MAIN ST, HELLERTOWN, PA
18055, United States

Hours

Reviews

3.6
20 reviews
5 stars
11
4 stars
2
3 stars
1
2 stars
1
1 star
5
  • JF
    John F
    Oct 14, 2025
    5.0
    Wonderful experience. Clean,well lit and welcoming atmosphere. Competitive offers and rates. Plenty parking.
  • MS
    Melquisedec smith
    Jul 1, 2025
    5.0
    Emily was outstanding, tremendous customer servicenvery insightful and very thorough with all the information .
  • HN
    Heather Newman
    Jul 22, 2024
    1.0
    I have never had worse customer service in my life. Dealing with this bank for a mortgage has been a nightmare. Walked into closing today to find out that we couldn’t close because their portion wasn’t done. We had agreed to buy this house on 6/19. What have you been doing for a month ? Closing is delayed 2 days. My husband and I took off from work for no reason and the seller (rightfully so ) is only giving us till Thursday to close or he is walking away from the deal. I feel like this bank did everything in their power to make this more difficult than it needed to be. I to work in customer service and have never been more appalled
  • ME
    Maria Edwards
    Jun 26, 2024
    5.0
    Kim and Emily are two of the best bankers you would want to work with. Personable, friendly, and solve the solutions you have fast We will only ever deal with Truist bank in Hellertown due to the both associates. Great job ladies
  • BK
    Bob Kuchera
    May 14, 2021
    1.0
    Wanted to open an account, waited on hold for well over 25 minutes - nobody ever answered the phone. How can I in good conscience consider working with this bank?

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.