Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
1.9
18 reviews
5 stars
4
4 stars0
3 stars0
2 stars0
1 star
14
- MAMargaret ArruzzoAug 29, 20255.0I dealt with Kim many times and she is fantastic. They should have more employees like her. She is a very caring person. I also love Linda in thr drive thru and she is also a very good teller.
- SRSylvana RoseOct 4, 20241.0Came here yesterday to open an account, they were busy so they scheduled an appointment with me the next day (today) which is okay I understand. I come today and they turn me away again. They had my phone number and no one reached out to me earlier to reschedule. Instead they tell me when I show up and I had to move my schedule around for this appointment in the first place. Disappointing. They also seemed irritated with me? Even though I literally had an appointment.
- MKMichael KairewichJul 9, 20241.0I am currently standing in the line at the bank and listening to the banker in their office delete all the voicemails that were left on their phone system, without listening to them or responding to a single one. There had to have been at least 30 messages deleted in very short time span. Kind of gross to neglect your customers.
- KVKleverson VillasJul 14, 20211.0Impressive how bad is this bank, I deposit $5.000 check from a bad customer I guess, for the first time everr after many good checks. Instead of the back call me and say is no money on that check they blocked my account and confiscated all the money I have there 2 weeks later they still not paid me back. Sally the manager keeps telling me She will fix it. But she doesn’t do anything. 🤬
- JMJohn MumieNov 27, 20191.0Been to a ton of BB&T banks, this one is by far the worst I ever been to! 2 tellers and one picks up the phone to deal with someone instead of the 10 people waiting in line. Try to avoid if possible
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Laurel Mall?
Drive-through service is available Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is Truist open for regular branch service?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-487-8487. Online applications require waiting for your debit card and checks in the mail, but visiting a branch gives you a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments using your checking account.
What types of accounts does Truist offer?
Truist offers checking accounts for day-to-day transactions and savings accounts to save money towards goals or emergencies.
Does Truist offer night deposit services?
Yes, Truist provides Night Depository Services for deposit transactions outside normal business hours.
What nearby ATM options are available around Truist at Laurel Mall?
There is a Truist ATM located near the Laurel Mall branch for convenient cash withdrawals and deposits.
Where can I find food options near Truist at Laurel Mall?
Nearby dining options include Wendy's, Chipotle Mexican Grill, Taco Bell, Popeyes, McDonald's, and Dairy Queen, perfect for grabbing a meal before or after your banking visit.
Are there any recreational or entertainment venues close to Truist in Laurel Mall?
Yes, Regal Hazleton Stadium 10 cinema offers entertainment nearby, and Susquehanna State Forest is great for outdoor activities.
Does Truist offer financial planning and wealth management services?
Yes, Truist provides financial planning, wealth management, investment services, and various loan options to meet your financial needs.