Truist

2.9
18 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1345 BALTIMORE ST, HANOVER, PA
17331, United States

Hours

Reviews

2.9
18 reviews
5 stars
8
4 stars
0
3 stars
1
2 stars
1
1 star
8
  • AR
    Amie Rankin
    Sep 16, 2025
    1.0
    Went to branch today to make a cash deposit since a bill had to be paid today. But the branch would not allow me to make a deposit into the bank account without having id even though I had a deposit slip and every other bit of information needed. Processed to go to the atm to make the deposit and the atm failed and did not make my deposit. Call the number the tm machine gave me only to be told we will submit a claim and I will have to wait to hear back. Absolutely horrible service
  • GG
    garrett goss
    Aug 5, 2023
    5.0
    Kathy has always helped me out and is so attentive to customers and their satisfaction.
  • CY
    Choya Young
    Aug 11, 2021
    1.0
    Adam is very rude. Horrible Custer service. Worst bank in Hanover.
  • ML
    Mark Luckenbaugh
    Mar 11, 2018
    5.0
    The staff are awesome! For the past year I had to do wire transfers to another business and they were always friendly even though I know it was a pain. Our main personal account is here and we have no plans of leaving.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.