Northwest Bank

3.5
32 reviews

About

BankATMLoan AgencyInvestment BankMortgage LenderFinance Company
For 120 years, people have come to Northwest with dreams and ambitions. Sometimes, the solutions aren't so obvious or easy. Sometimes, we have to work a little harder to find the best answer and achieve success. At Northwest, we're passionate about helping people. Connecting them with the right products and services to reach their financial goals, whether they come to us to bank, borrow, invest or plan. With locations in Pennsylvania, Ohio, New York and Indiana, we take pride in our work and care about others. Because when they succeed, we succeed.

Location

Northwest Bank
3407 Liberty St, Erie, PA
16508, United States

Hours

Reviews

3.5
32 reviews
5 stars
17
4 stars
2
3 stars
1
2 stars
3
1 star
9
  • PL
    Premton Latifi
    Oct 31, 2025
    1.0
    Fix the app by the 4th of November or me and the 30k on reddit are withdrawing
  • CC
    Christo C
    Nov 3, 2024
    1.0
    This poor review is not directed at any Nortwest branch but squarely at their lackluster and unengauged corporate management team: Last month I stopped at a Love's travel stop in Conneaut, OH to fill up my Lincoln MKZ (15 gallon tank). The gas pump rejected my Nortwest card with a "wrong phone number" message. When I get back to Erie I received a phone alert of a $70 charge from Love's in Conneaut OH. Immediately filed a fraudulent card use claim with Nortwest. Told them my car can't hold no where near $70 worth of gas and I could not even get a drop of gas out of that pump, it rejected my card. About a week later Nortwest Corporate office tells me the fraudulent $70 charge is my problem not their problem!!! Really Nortwest? This 20+ year loyal customer is very much looking forward to joining another bank ASAP. Deplorable example of corporate greed and disrespect to long time customers.
  • MJ
    Mary Lou Jacobs
    Dec 27, 2023
    5.0
    I needed customer service, my local branch did not answer the phone. So I called the Liberty St. Branch and Eva Marie took my call. She handled my call in a very professional & friendly manner.. She then followed up with me the next day, which was an unexpected surprise, but much appreciated. Eva Marie is an asset to this bank. Great job!!
  • SR
    Savanah Rosthauser
    Aug 5, 2020
    5.0
    I call this bank often with any issues I have, and they have always been kinder and more helpful than any location I have dealt with before. Recently, Sam (above and beyond in his excellent customer service) helped with my panic and everything went smoothly! I highly recommend this location even if you had issues at other Northwest Banks.

Frequently Asked Questions About Northwest Bank

What are the regular banking hours for Northwest Bank at 3407 Liberty St, Erie?

The bank is open Monday through Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

Does Northwest Bank offer drive-through services and what are its hours?

Yes, the drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.