Northwest Bank

3.3
26 reviews

About

BankATMLoan AgencyInvestment BankMortgage LenderFinance Company
For 120 years, people have come to Northwest with dreams and ambitions. Sometimes, the solutions aren't so obvious or easy. Sometimes, we have to work a little harder to find the best answer and achieve success. At Northwest, we're passionate about helping people. Connecting them with the right products and services to reach their financial goals, whether they come to us to bank, borrow, invest or plan. With locations in Pennsylvania, Ohio, New York and Indiana, we take pride in our work and care about others. Because when they succeed, we succeed.

Location

Northwest Bank
4525 Buffalo Rd, Erie, PA
16510, United States

Hours

Reviews

3.3
26 reviews
5 stars
12
4 stars
3
3 stars
1
2 stars
2
1 star
8
  • KR
    Ken Rodland
    Nov 6, 2025
    5.0
    Elise helped us with our banking tonight I believe she is new to the area ... we highly recommend her. This location and it's team work great together ❤️
  • KK
    Korbin
    Nov 6, 2025
    5.0
    Elise helped me set up my bank account She was very thorough i highly recommended
  • VC
    Vicki Church
    Jun 6, 2025
    5.0
    I absolutely love my bank! They have helped me when my card was stolen and made sure I got my money back. Always so friendly and helpful and try their best to help in anyway they can!
  • TP
    Tyler Phan
    May 28, 2020
    1.0
    I rarely make reviews but my experience was incredibly inappropriate and embarrassing, I just had to leave a review. I don't normally bank at this branch because I live in Pittsburgh but I was visiting my parents and it was close to where they live. I was trying to deposit a check with my dad - who regularly banks with Northwest - when I immediately noticed the bank teller Holly's brash and unprofessional behavior. Slightly after I deposited the check, she began to berate me on how she couldn't understand what I was saying. I was speechless. I am a professor at a R1 university as well as a business owner and I have only experienced this behavior in unpleasant prejudiced encounters. The whole situation went sour from there and I can honestly say I will never come back. I have banked with Northwest Savings for much of my adult life and love my branch in Pittsburgh (Craig Street) where Amy and Marlow have treated me with the utmost respect. I am really surprised how someone like Holly still has a job when many people are capable and willing to respect their clients.

Frequently Asked Questions About Northwest Bank

What are the regular banking hours at Northwest Bank on Buffalo Rd in Erie?

Northwest Bank on Buffalo Rd is open Monday through Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

When is the drive-through service available at Northwest Bank Erie?

The drive-through at Northwest Bank in Erie operates Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.