Northwest Bank

3.3
27 reviews

About

BankATMLoan AgencyInvestment BankMortgage LenderFinance Company
For 120 years, people have come to Northwest with dreams and ambitions. Sometimes, the solutions aren't so obvious or easy. Sometimes, we have to work a little harder to find the best answer and achieve success. At Northwest, we're passionate about helping people. Connecting them with the right products and services to reach their financial goals, whether they come to us to bank, borrow, invest or plan. With locations in Pennsylvania, Ohio, New York and Indiana, we take pride in our work and care about others. Because when they succeed, we succeed.

Location

Northwest Bank
4525 Buffalo Rd, Erie, PA
16510, United States

Hours

Reviews

3.3
27 reviews
5 stars
12
4 stars
3
3 stars
1
2 stars
2
1 star
9
  • CJ
    Capt Dan Jones
    Dec 17, 2025
    1.0
    Online banking is terrible and services in person are terrible. Closed my account after 25 years of banking and went to Erie Bank
  • KR
    Ken Rodland
    Nov 6, 2025
    5.0
    Elise helped us with our banking tonight I believe she is new to the area ... we highly recommend her. This location and it's team work great together ❤️
  • KK
    Korbin
    Nov 6, 2025
    5.0
    Elise helped me set up my bank account She was very thorough i highly recommended
  • HB
    Hannah Brooks
    Mar 12, 2018
    1.0
    The thin, old blonde teller was incredibly rude. I asked to take money out and she just stared at me for a minute without saying anything. I was not sure what she was doing so I started to say my account number. She cut me off rudely and said, “UM are you giving me the account number?” I said yes.. then she made a weird face and grabbed a pen so I continued.. she asked for my ID.. I tell her it is in my car and I would go grab it. She interrupted me again to ask me how much I am taking out, I tell her, and she says in a rude tone, “Um yeah I’d like to see your ID, I don’t know who you are.” I had no problem going to grab it from the car but I was so pissed that I left. I drove down to East Lake Road, where they were much nicer and more helpful. I am still shocked that she thought it was ok to be so condescending. I would be fired from my job if I treated my customers the way she treated me!
  • GL
    Garden Lady
    Mar 22, 2017
    5.0
    Cashiers are always friendly, place is always clean and cheerful.

Frequently Asked Questions About Northwest Bank

What are the regular banking hours at Northwest Bank on Buffalo Rd in Erie?

Northwest Bank on Buffalo Rd is open Monday through Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

When is the drive-through service available at Northwest Bank Erie?

The drive-through at Northwest Bank in Erie operates Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.