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For 120 years, people have come to Northwest with dreams and ambitions. Sometimes, the solutions aren't so obvious or easy. Sometimes, we have to work a little harder to find the best answer and achieve success. At Northwest, we're passionate about helping people. Connecting them with the right products and services to reach their financial goals, whether they come to us to bank, borrow, invest or plan. With locations in Pennsylvania, Ohio, New York and Indiana, we take pride in our work and care about others. Because when they succeed, we succeed.
This is the absolute worst bank in Erie County! If you go here, plan to spend at least 25 to 30 minutes waiting. Regardless, if you’re in the drive-through or in the actual bank, they are horrible at customer service!
IM
Ines Medilovic
Oct 30, 2025
1.0
Terrible customer service, Cindy the Manager is ignorant and unprofessional.. wouldn’t recommend !
CK
Cody K
Aug 13, 2025
1.0
My wife took a check that she wasn't sure if it was real or not. Asked the teller how to verify, and listen to her advice. A week later her accounts were frozen. They told my wife it was because of a fraudulent check she cashed. She told the bank she did what that teller told her to do. They asked if she had that in writing, which she did not, and then told her she would have to cover the cost to unfreeze her accounts and there was nothing they could/would do to help. And then had the guts to say to my wife's face " I know this doesn't do much for you, but this will be good training for our tellers."
KM
Kelly McCall
Aug 8, 2025
3.0
Looooong wait in the drive thru
BK
Billie Krasinski
Feb 20, 2018
1.0
Terrible drive thru service! I sat for 15 minutes while watching others who pulled up after me leave before me! I had a simple deposit! Tune to change banks!
What are the regular business hours for Northwest Bank at 1945 Douglas Pkwy?
Northwest Bank is open Monday through Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What are the drive-through hours at Northwest Bank, Erie - Summit Square?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What types of services does Northwest Bank offer at this location?
This Northwest Bank location offers personal banking, small business services, financial planning, and borrowing options.
Where is Northwest Bank located in Erie, Pennsylvania?
Northwest Bank is located at 1945 Douglas Pkwy, Erie, PA 16509, United States.
Is there an official website where I can learn more about Northwest Bank Erie - Summit Square location?
Yes, you can visit their official page at https://locations.northwest.bank/pa/erie/1945-douglas-pkwy for more information.
How can I contact Northwest Bank at this location by phone?
You can reach Northwest Bank at 1945 Douglas Pkwy by calling +1 814-864-4817.
What are some nearby dining options if I visit Northwest Bank?
Nearby dining options include Eat'n Park, Fazoli's, Torero's Tex Mex Restaurant, Blaze Pizza, Firehouse Subs Peach Street, Famous Dave's Barbecue, and Texas Roadhouse. These places offer a variety of American, Mexican, pizza, barbecue, and sandwich options, ideal for before or after your visit to the bank.
Are there any nearby stores where I can shop after visiting Northwest Bank?
Yes, nearby retail stores include Famous Footwear for shoes and accessories, Gap Factory for clothing, Spirit Halloween for costumes, and American’s Best Contacts & Eyeglasses for eyewear needs.
Can I find beauty and wellness services near Northwest Bank?
Yes, you have several options nearby such as Reason Salon LLC, Pampered Peach Wax Studio, Sally's Salon of Style, Naomis Way Beauty, Bellissima Brow Boutique, Simply Zen Spa, Bella's Healing Hands Massage, Sola Salon Studios, LuxeTan, and Formosa Hair Studio for various beauty, waxing, massage, spa, and tanning services.
What categories does Northwest Bank fall under?
Northwest Bank is categorized as a bank, ATM, loan agency, investment bank, mortgage lender, and finance company.