Northwest Bank

2.5
19 reviews

About

BankATMLoan AgencyInvestment BankMortgage LenderFinance Company
For 120 years, people have come to Northwest with dreams and ambitions. Sometimes, the solutions aren't so obvious or easy. Sometimes, we have to work a little harder to find the best answer and achieve success. At Northwest, we're passionate about helping people. Connecting them with the right products and services to reach their financial goals, whether they come to us to bank, borrow, invest or plan. With locations in Pennsylvania, Ohio, New York and Indiana, we take pride in our work and care about others. Because when they succeed, we succeed.

Location

Northwest Bank
1945 Douglas Pkwy, Erie, PA
16509, United States

Hours

Reviews

2.5
19 reviews
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11
  • BO
    Barb Oberlander
    Dec 6, 2025
    1.0
    This is the absolute worst bank in Erie County! If you go here, plan to spend at least 25 to 30 minutes waiting. Regardless, if you’re in the drive-through or in the actual bank, they are horrible at customer service!
  • IM
    Ines Medilovic
    Oct 30, 2025
    1.0
    Terrible customer service, Cindy the Manager is ignorant and unprofessional.. wouldn’t recommend !
  • CK
    Cody K
    Aug 13, 2025
    1.0
    My wife took a check that she wasn't sure if it was real or not. Asked the teller how to verify, and listen to her advice. A week later her accounts were frozen. They told my wife it was because of a fraudulent check she cashed. She told the bank she did what that teller told her to do. They asked if she had that in writing, which she did not, and then told her she would have to cover the cost to unfreeze her accounts and there was nothing they could/would do to help. And then had the guts to say to my wife's face " I know this doesn't do much for you, but this will be good training for our tellers."
  • KM
    Kelly McCall
    Aug 8, 2025
    3.0
    Looooong wait in the drive thru
  • BK
    Billie Krasinski
    Feb 20, 2018
    1.0
    Terrible drive thru service! I sat for 15 minutes while watching others who pulled up after me leave before me! I had a simple deposit! Tune to change banks!

Frequently Asked Questions About Northwest Bank

What are the regular business hours for Northwest Bank at 1945 Douglas Pkwy?

Northwest Bank is open Monday through Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

What are the drive-through hours at Northwest Bank, Erie - Summit Square?

The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.