Business Details
About
BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
2.8
15 reviews
5 stars
5
4 stars
2
3 stars0
2 stars
1
1 star
7
- CCCody CalvinDec 24, 20255.0I had to stop in here to do some transactions for my business, and I was greeted warmly by the team. The manager, Anthony, was really fantastic at helping me out with some financing that I needed to find some projects for my company. Really looking forward to working with them as we look towards 2026!
- TTThreeGlovesProductionsSep 17, 20251.0Bad customer service, simply wanted to close a account but had missed a monthly bill that comes out so it over drafted ($9) So went to the branch to get help as far as zeroing out the balance so I could close it. The teller was a supervisor and instead of being helpful she pretty much told me I should’ve read the agreement that it was up to me to know everything that was coming out of my account instead of just helping me get through it 🤦🏻 Yes she is right but at the same time when switching accounts over it’s hard to keep track of everything, Not the kind of thing you want to hear when closing an account . Not very helpful
- JJJackieJul 31, 20255.0Loved switching here with my husband. Elizabeth was phenomenal and so was the branch manager. Very honest and realistic about our financial situation and judgement free. Great advocate for her clients and does wonderful work. Very happy we chose to switch to KeyBank!
- JWJerry WatkinsJul 2, 20251.0One of the bankers at this Erie branch (or possibly the branch manager), ELIZABETH H. attempted to defraud me and steal my funds. First she froze my account (as soon as I deposited a large amount of funds), and she fabricated a story that the "back office" froze it because someone from overseas tried to log into it, so it was "for my own security." So then the logical thing for me was to ask to withdraw all my funds and close the account, since the account was not safe (by her own words), but she said that I was not allowed to withdraw my own money as cash (because of the account being frozen). She also said that she would NOT do a wire transfer until late the next day in the afternoon, because she only had time for "more important clients." The next morning, I went to two other branches, and they both confirmed that there was no login attempt at all from overseas (or any suspicious activity for that matter). She basically made the whole story up. I truly believe that she wanted to steal my money, thinking that my foreign accent equals naivete or lack of intelligence.
- BPBrian PotterAug 6, 20221.0I stopped to cash a payroll check and they wanted 7$ to cash a check that draws on their bank. I said I never heard of such a thing. So the teller then told me I needed another form of ID other than my driver's license. I gave her my birth certificate and social security card. She said I needed another form of ID other than those. I left and cashed it at Walmart for 3.95$. I will not be back to Key Bank
Frequently Asked Questions About KeyBank
What are the regular business hours of KeyBank in Erie, PA?
KeyBank in Erie, PA is open Monday to Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does KeyBank offer drive-through services, and what are the hours?
Yes, KeyBank offers drive-through services Monday to Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM.
Where is KeyBank located in Erie, PA?
KeyBank is located at 1468 W Gore Rd, Erie, PA 16509, USA.
What banking products and services does KeyBank provide?
KeyBank offers checking accounts, savings accounts, CDs, loans and lines of credit, credit cards, investment services, ATMs, online/mobile banking, safe deposit boxes, and KeyBank Relationship Rewards.
Is KeyBank a member of any financial associations?
Yes, KeyBank is a member of FDIC and is an Equal Housing Lender.
How can I schedule an appointment at KeyBank?
You can schedule an appointment online via their reservation system at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900080&fs=1&appointmentTypeGroupId=banking&ch=yext.
What are KeyBank's holiday hours?
KeyBank is closed on November 11, 2025, November 27, 2025, and December 25, 2025.
What nearby places can I visit before or after banking at KeyBank?
Nearby places include Lake Erie Dental for dental services, Erie Station Dinner Theatre for dining and entertainment, and Country Fair convenience store and gas station for quick shopping and fuel.
How can nearby transit or convenience options assist me when visiting KeyBank?
Convenience stores like Country Fair and gas stations such as COUNTRY FAIR #49 and Citgo are near KeyBank, making it easy to fuel up or grab essentials. These spots can help streamline your errands during your visit.
Are there any nearby healthcare or wellness facilities to KeyBank that customers might find useful?
Yes, customers can access nearby healthcare services such as Lake Erie Dental, Auditory Services, Hamot Medical Center, and rehabilitation centers like UPMC Centers for Rehab Services: Peach Street.