Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
29 reviews
5 stars
10
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3
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1
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2
1 star
13
- MRMotocross RacerNov 3, 20251.0The majority of employees here have provided the worst customer service I have ever received at a financial institution. One well deserved star. As a business account owner, we will be moving to a credit union as they have consistently put business deposits in our personal accounts, have been rude and hostile when confronted by this, somehow have had another review deleted, and also did not file the paperwork for the co-owner of this business to have access on the account when they went in and filled out the forms shortly after formation. Also, they have provided erroneous information regarding other items of business. Most every other Truist branch has quality employees, however this location is toxic. Major CAVEAT!
- PGPriscilla GroffApr 18, 20252.0Waiting half an hour at the drive thru.
- LHLeilani HubikApr 15, 20241.0Hands down the worst bank, charge you for everything, rude, so slow to process. Better off going anywhere else. I changed banks and they charged me a fee- they won’t even let you leave without harassing you.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch hours at 399 N Reading Rd, Ephrata?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the drive-through service available at this Truist location?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I open a new account with Truist?
You can open an account online, by visiting the branch during business hours for an instant temporary debit card, or by phone at 844-4TRUIST (844-487-8487) Monday through Friday 8 AM to 8 PM, and Saturday 8 AM to 5 PM.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts to save for goals or emergencies.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments.
What banking services are available at Truist Ephrata branch?
Services include deposit transactions, loans, credit cards, mortgage loans, investment services, trust services by appointment, night depository, cash management, and foreign currency exchange.
What nearby grocery stores can I visit when banking at Truist in Ephrata?
Nearby grocery options include Ebenezer Grocery, Ebenezer Groceries (an organic and supermarket), and Redner's Warehouse Markets.
Are there dining options near Truist Ephrata branch?
Yes, nearby restaurants include Wild Wings Pizza & Things for pizza and barbecue, Hills To Sea for sushi and Thai cuisine, Tokyo Asian Restaurant, and Tokyo Asian Cuisine offering Asian fusion and sushi.
What local amenities can I access near Truist in Ephrata?
You can find services like LibertyX Bitcoin ATM and Santander Bank ATM for withdrawal, Huber's Auto Group for auto services, Cecilia's Beauty Salon and Tigon's Nails and Spa for beauty and spa needs, and Wired Cup Cafe for coffee and smoothies nearby.
How can I make an appointment at Truist Ephrata branch?
You can schedule an appointment online via the reservation URL provided: https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment