Ephrata National Bank

Reviews

• AR

  Ada Rivera

  2 days ago
  5.0
  Buying my first home is a huge milestone, and I am so grateful for the amazing team who helped make it happen. From start to finish, they were patient, supportive, and always willing to explain every step of the process. They kept me informed, answered every question quickly, and made sure I understood exactly what I needed to do. Getting a loan for a first home can feel overwhelming, but they made it smooth, organized, and stress-free. Their professionalism and kindness truly stood out. Thank you for going above and beyond to help me close on my first house. I couldn’t have asked for a better team to guide me through this journey! Highly recommend to anyone looking for a lender who is reliable, knowledgeable, and genuinely cares.
• ZR

  Zuly Rivera

  Nov 12, 2025
  5.0
  Michael Cook and Stacy Carcel are the best together team i have work with for being a first homebuyers. They were kind, polite, understanding, patient, profesional and i recommended them 100 percent. You guys rock......Thank you for helping us bring homeowners
• CT

  Calvin Taylor

  Oct 27, 2025
  5.0
  Could not have had a better experience than working with Andrea while purchasing our new home. ENB support continues even after the mortgage is approved and closing, working with professional and personable people such as Peggy, Camille, and Andrea (who is still following our account to make sure we are still having the best experience). Thank you, ALL!
• JM

  Johan Muñoz

  Aug 22, 2025
  5.0
  I would like to express my sincere gratitude to Michael D Cook and Stacy C. Carcel for their outstanding work and professionalism. They both showed exceptional commitment, working diligently and tirelessly to achieve the goal of securing my mortgage. Their support, knowledge, and constant dedication truly made the difference throughout the process.i am truly grateful for their help and believe they are extremely valuable to the company they work for. I highly recommend their services to anyone looking for professional, reliable, and effective guidance. Thank you
• GB

  Gabriel Bianchi

  Aug 7, 2023
  1.0
  We drove close to an hour to be told my request was "too time consuming" as they will be closing soon and are too busy being a drive up only location. I get off work every day at 3pm, most branches close at 4, and I purposely drove the addition time since this location stated it was open until 5pm. When I arrived at 4:27pm today, no agent was at the window. The agent that "helped" us was named Holly, and spent more time making excuses than actually offering advise. At one point she recommended I just use the Internet for the information. If I wanted to look it up, as I did before arriving, I would have... Needless to say, I am weighing my options on banking elsewhere. Highly recommend staying away from this branch!!!

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