Ephrata National Bank

3.6
48 reviews

About

BankATMEphrata National Bank
Ephrata National Bank is an independent community bank that has provided simple and convenient personal and business banking services in Lancaster County and the surrounding areas since 1881. We live in the communities we work in and we’re proud of the financial opportunities and educational resources we provide to our neighbors.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

Ephrata National Bank
809 Martin Avenue, Ephrata, PA
17522, United States

Hours

Reviews

3.6
48 reviews
5 stars
25
4 stars
3
3 stars
6
2 stars
5
1 star
9
  • KN
    K N
    Nov 14, 2024
    3.0
    Been banking with Ephrata National for quite sometime. The drive thru lately has been the worst. Sitting and waiting over 10mins!
  • KG
    Katie Grove
    Jul 16, 2024
    1.0
    One of the most rudest employee there!! Absolutely so disrespectful. I can't believe they have people that work there that can just talk to people like that. I wish I got her name but I will never be a customer at Ephrata national. Switching to Fulton!!!
  • CM
    Crystal Martin
    Sep 4, 2021
    3.0
    ENB used to be personable banking. Always treated everyone like a neighbor. I find switching to the digital age they lost a little bit of that down home feel. You used to be able to call any branch and deal with minor issues and get things taken care of right away. Now you get put through an 800 number and you can leave your number and they will get back to you when it's convenient for that one person. Who probably is on vacation or not at their desk and won't return your call for a week. Thanks for not always being available.
  • MB
    Mickey Brubaker
    Mar 16, 2020
    4.0
    Used ENB for years for business and personal and find them great most of the time! - This bank has been helpful many times, but other times they are not very patient or helpful. - Their app is the same; has worked sometimes and not others. - A simple question today about a fee they charged for a check from Canada took 16 minutes to get the answer. I'm sure other banks have issues too. We're still on planet earth! :-)
  • DT
    Danielle Thornton
    Jun 6, 2019
    1.0
    Worse customer service I wanted to open an account waited for an hour and 15minutes and still no service they only had one customer service rep at 9am on a Thursday really should be more. I will not recommend this bank ever. I’m taking my money and my business elsewhere!!!

Frequently Asked Questions About Ephrata National Bank

What are the regular banking hours of Ephrata National Bank?

Ephrata National Bank is open Monday to Wednesday from 8:00 AM to 4:00 PM, Thursday from 8:00 AM to 5:00 PM, Friday from 8:00 AM to 5:30 PM, and Saturday from 9:00 AM to 12:00 PM. The bank is closed on Sundays.

What are the drive-through hours at Ephrata National Bank?

The drive-through service is available Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and is closed on Sundays.