Northwest Bank

2.2
17 reviews

About

BankATMLoan AgencyInvestment BankMortgage LenderFinance Company
For 120 years, people have come to Northwest with dreams and ambitions. Sometimes, the solutions aren't so obvious or easy. Sometimes, we have to work a little harder to find the best answer and achieve success. At Northwest, we're passionate about helping people. Connecting them with the right products and services to reach their financial goals, whether they come to us to bank, borrow, invest or plan. With locations in Pennsylvania, Ohio, New York and Indiana, we take pride in our work and care about others. Because when they succeed, we succeed.

Location

Northwest Bank
1275 South Market Street, Elizabethtown, PA
17022, United States

Hours

Reviews

2.2
17 reviews
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  • VF
    Vanessa Fitzsimmons
    Jun 24, 2024
    2.0
    Kinda terrible. I've had times when I've lived at the bottom of my account balance, and was told Northwest has no way to prevent charges from overdrawing my account. One rep told me she couldn't deny a particular charge that would overdraw my account, "just because you don't want to pay your bill." So no overdraft protection for me. I get that banks like doing business with rich people, but us poors need competent service too.
  • MS
    M S
    Aug 30, 2021
    1.0
    Terrible customer service. I've never seen so many people that hate their jobs. Both branches, Elizabethtown and Mt Joy are like this. Its truly mind boggling that they treat their customers like this. The difference between Union National and Northwest is night and day different. I will be closing my accounts as soon as I find a bank that appreciates their customers not treat them dirt. Edit: I was with Union National for 35 years.
  • TT
    The Truth
    Aug 31, 2020
    1.0
    Move your money and do not use this bank. Since takeover for union community this place is terrible. No understanding even during COVID-19. Fees and overdraft fees without missing a beat
  • JJ
    J Jones
    Feb 15, 2020
    1.0
    I Just closed my account at northwest!! Northwest bank bought out my bank Union Community and it is not the same. Ive been very unhappy with Northwest. My experience was at the Centerville branch location not Elizabeth to be clear. I was with Union Community since I was a child, unfortunately I need a new bank that put their customers first!

Frequently Asked Questions About Northwest Bank

What are the general operating hours for Northwest Bank in Elizabethtown?

Northwest Bank in Elizabethtown is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.

When is the drive-through service available at Northwest Bank in Elizabethtown?

The drive-through at Northwest Bank operates Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.