Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
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Reviews
2.5
20 reviews
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- HYHeather YangNov 8, 20251.0Zero rate if I can so impolite and not opening per the schedule
- RJRoderick JacksonAug 30, 20252.0I went into the branch to order a new debit card, as I was previously instructed to do by another Truist teller. I specifically asked to have the new card sent to the address that already appears on my account statements. However, the young teller with braces told me that I would need to provide two proofs of residence in order to receive a new card. I explained that this was my existing physical address, already verified by Truist and actively used on my statements, so requiring additional proof made no sense. Despite this, she could not explain the reasoning behind her statement and simply repeated that two proofs were required. She was not rude, but she was not able to provide clarity or check for accuracy. Immediately after leaving the branch, I called Truist customer service to confirm, and they verified that the teller’s claim was incorrect. In fact, customer service was able to order me a new debit card right away—no extra proof of residence was required. This means my trip to the branch was completely unnecessary. This situation highlights a clear need for coaching. The teller should be trained to either provide an accurate explanation or escalate when unsure, rather than giving customers incorrect information. Telling a client they need “two proofs of residence” when the address is already on file and in active use not only makes no sense, it creates unnecessary frustration and wastes the customer’s time.
- CCCarl CunninghamAug 2, 20251.0Terrible customer service. My local bank in Royersford and every other branch I went to has A+ customer service but this branch had me ready to close my account.
- LCLourdesrosade CarreonApr 11, 20205.0Son amables y te atienden exelente
- CSClifford Giddens Sr.Jan 28, 20175.0Good people, good Customer service and they make you feel at home.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist East Norriton branch's regular banking hours?
The branch is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the drive-through service at Truist East Norriton available?
Drive-through hours are Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The drive-through is closed on Sundays.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts designed for saving toward goals or emergency funds.
How can I open a new account with Truist?
You can open an account online, visit a branch during business hours to open and receive a temporary debit card, or call 844-4TRUIST. Online openings require waiting for mailed debit cards, while branch visits provide a temporary card immediately.
How do I activate my new debit card at Truist?
Debit cards can be activated online to enable digital purchases and in-person payments using your checking account.
What services does Truist offer besides banking?
Truist provides a range of services including loans, mortgages, investment and insurance services, cash management, trust services, and foreign currency exchange.
What nearby places can customers visit when coming to Truist East Norriton?
Nearby places include Central Montgomery Abstract Company, Dunkin', Logan Square shopping center, and retail stores like Rite Aid. Customers can enjoy coffee at Dunkin' or shop at Logan Square before or after their bank visit.
Are there any insurance agencies near the Truist East Norriton branch?
Yes, nearby insurance agencies include Joseph J. DiGiacomo: Allstate Insurance, James B. Beerer Insurance, Scott Esterly - State Farm Insurance Agent, Aia Insurance Agency, and People's Choice Insurance Services, LLC.
Can I find food and drink options near Truist East Norriton?
Yes, there are several nearby options such as Dunkin' for coffee and donuts, Quiznos for sandwiches, Via Veneto for pizza, and Royal Farms gas station with food and drinks.
How can I schedule an appointment or open an account at Truist?
You can schedule an appointment or open an account online through Truist's reservation site or open a checking account via their featured message link.