Truist

3.4
11 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
100 E KING ST, EAST BERLIN, PA
17316, United States

Hours

Reviews

3.4
11 reviews
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  • GR
    Gretchen Rohrbach
    Dec 12, 2025
    1.0
    Absolutely HORRIBLE Customer Service!!! THE Teller was Extremely RUDE Never felt more like a criminal in my life I have well over 20 years in customer service as a property Manager andALWAYS treat clients the way I would want treated. They are my bread and butter!!! Customer Service is a passion of mine, this is lacking in today’s world. If for the fact the service I have ALWAYS received in Winston Salem was / is TOP NOTCH I would close my account immediately!!! No better service than SOUTHERN HOSPITALITY Stay clear of Truist Bank in East Berlin PA
  • PW
    Pillow Warrior
    Sep 26, 2021
    5.0
    Always fabulous care at this branch. I have always had great experiences with Truist. Employees at this branch know my father and I by name and are very polite. I also had wonderful service when I opened an IRA account, which can be a confusing process for a young person. Highly recommend.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.