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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
I went into this bank closed my account but they are still charging me fees! Terrible bank with Terrible customer service. Tonya was not at all helpful on the phone.
DW
David Westley
Jan 25, 2022
2.0
Used to come to this bank all the time. Made a 25 minute trip home from school and decided to stop back here because it’s the closest KeyBank to my house. Not realizing this branch closed at 4:00PM, I arrived at 4:02PM to doors being locked. No surprise, I would want to get out as soon as possible too. A man unlocked the door asked me what I needed and all I had to do was deposit some cash. He asked if I had a debit card and when I responded yes I was expecting him to help me out since it takes 30 seconds and he was asking me all these questions making it seem like I would get help he just told me “sorry, if you have a check go to the ATM.” Thanks for wasting my time.
CB
CarrieAnn Rewkowski Broderick
May 10, 2017
1.0
Susan Hernandez was unable to correctly complete a wire transfer and almost lost a significant amount of money. I would reconsider banking here.
KeyBank is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does KeyBank offer drive-through banking services, and if so, when are the drive-through hours?
Yes, KeyBank offers drive-through services Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Is KeyBank open on holidays?
KeyBank is closed on certain holidays including November 11, November 27, and December 25, 2025.
What products and services does KeyBank offer at this location?
KeyBank offers checking accounts, savings accounts, CDs, loans and lines of credit, credit cards, and investment services. They also provide ATMs, online/mobile banking, relationship rewards, safe deposit boxes, and investment services.
Where is KeyBank located?
KeyBank is located at 3909 W Lincoln Hwy, Downingtown, PA 19335, USA.
How can I schedule an appointment with KeyBank?
You can schedule an appointment online at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900481&fs=1&appointmentTypeGroupId=banking&ch=yext.
Are there any nearby coffee shops where I could grab a drink before or after visiting KeyBank?
Yes, Dunkin', a coffee shop and smoothie juice bar, is nearby and a great place to grab a coffee or snack before or after your visit to KeyBank.
What dining options are available near KeyBank if I want to have a meal around my banking appointment?
Nearby restaurants include Filet of Soul Restaurant (Caribbean cuisine), Pho Now (Vietnamese cuisine), Wings To Go, Caln Pizza & Pasta (Italian cuisine), La Cocina FG (Mexican/Latin American), and Shine Nutrition PA (health food and smoothies).
Are there other banking or financial service options near KeyBank?
Yes, nearby financial services include another KeyBank ATM, OneMain Financial for installment loans and investing, and Coinstar for coin counting and ATM services.
Does KeyBank participate in any community or regulatory associations?
KeyBank is a member of the FDIC and is an Equal Housing Lender.