KeyBank

3.9
12 reviews
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Business Details

3909 W Lincoln Hwy, Downingtown, PA
19335, United States
(610) 873-9600
https://www.key.com/locations/PA/Downingtown/BRCH32900481/3909-W-Lincoln-Hwy
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About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
3909 W Lincoln Hwy, Downingtown, PA
19335, United States

Hours

Reviews

3.9
12 reviews
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  • BC
    Bobby Clark
    Jan 22, 2024
    1.0
    I went into this bank closed my account but they are still charging me fees! Terrible bank with Terrible customer service. Tonya was not at all helpful on the phone.
  • MS
    Mike Slater
    Jan 29, 2021
    5.0
    I have been with Key Bank since long before it was Key Bank, even though I moved quite a distance away years ago. The reason is that the service has always been outstanding; and yet - the folks at this branch, and my relationship manager, Chuck, in particular go way above and beyond already superb service. These folks will take good care of you. I've never banked with better.
  • NO
    Nathan Oberdick
    Jun 8, 2020
    5.0
    I recently was contacted by a spammer claiming that there was an account made in my name at this bank. Thanks to the work of the employee Chuck, I was able to find out that this was only a spoofing call.
  • HS
    Hacker Stolen
    Aug 21, 2019
    3.0
    Used the drive thru on 8/21. Must not have had enough staff to help customers. Sitting in my car, on a really hot day, sweating my a$ off and still waiting for someone to help me with a withdrawal. Had my cat to the vet so he's in the car with me, panting and if anything happens to him I will be holding key bank responsible. Pushed the call button after 15 minutes, no response. Pushed the call button a second, third time before I get someone to respond. Waiting in a hot car, on a hot day with a sick animal for more than 20 minutes only to be told, "we're really busy it'll be a few more minutes", is not acceptable. I now understand why the Airport Road branch had closed. Poor service means less people using your bank.
  • CB
    CarrieAnn Rewkowski Broderick
    May 10, 2017
    1.0
    Susan Hernandez was unable to correctly complete a wire transfer and almost lost a significant amount of money. I would reconsider banking here.
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Frequently Asked Questions About KeyBank

What are KeyBank's regular operating hours?

KeyBank is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does KeyBank offer drive-through banking services, and if so, when are the drive-through hours?

Yes, KeyBank offers drive-through services Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.