KeyBank

2.7
14 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
20111 Route 19, Cranberry Township, PA
16066, United States

Hours

Reviews

2.7
14 reviews
5 stars
5
4 stars
1
3 stars
0
2 stars
1
1 star
7
  • DK
    Danielle Kelly
    Apr 13, 2024
    5.0
    Angie and Alyssa were the only ones working today and they did very well navigating all their tasks and customers. We greatly appreciate their hard work. Angie even said she was helping from another branch today so I thought that was nice of her to come and help out!
  • RG
    Rita Green
    Jul 13, 2023
    1.0
    I went into this branch & asked for the routing & account number for my checking account. Unfortunately a Michael provided me with the requested information, but he made an error in providing me with my account number because the last two numbers were WRONG, not even close, I wanted to have a check deposited to this account! This caused a delay in over a month!!
  • DW
    Dave W
    Jan 18, 2020
    1.0
    KeyBank is the only bank I know of that doesn't give your paycheck early when your payday falls on a holiday. It's the little things that matter... Edit; the thing is several other banks release their direct deposits at least one day early when payday falls on a banking holiday, so you're not being 100% honest.
  • MA
    Muhammad Arif
    Oct 3, 2018
    2.0
    I opened a new account online, went to branch (9/29 11AM) to inquire about account, took copy of ID to confirm my account, make deposit, checkbook etc. girls at counter ( not going to name), very rude, no smile, gave me wrong info, I showed her letter from bank, seemed very annoyed and took letter to manager, came back and told me that she is going to take document, as if she is doing me favor!! Asked her switching to different account, she said it’s not permitted, I told her it’s wrong info and to check again, made a face but checked anyway and told me yes it can be done. However, very demeaning and sarcastic asked me to do it online. Bottom line, they lost a new customer and closing my account. Don’t need this hassle. I have multiple accounts in different banks, so far this is worst in customer service. May be it’s just that branch. When we use bank, it’s favor to them, not to us! Key bank should have better quality training. 2 stars as they were not busy so easy to get in and out (go figure)
  • CC
    Christina Colello
    Mar 6, 2018
    5.0
    I’m not sure why everyone hates this Key, but I assume it’s because people don’t like change. I used them to order Euros for my trip to Italy and my experience was fantastic. I thought the women working in the branch were very helpful and polite!

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank in Cranberry Township?

KeyBank in Cranberry Township is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The bank is closed on Sundays.

Does KeyBank offer drive-through services and what are the hours?

Yes, KeyBank offers drive-through services Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The drive-through is closed on Sundays.