Truist

3.0
18 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
325 LOCUST ST, COLUMBIA, PA
17512, United States

Hours

Reviews

3.0
18 reviews
5 stars
9
4 stars
0
3 stars
0
2 stars
0
1 star
9
  • JJ
    James Alan Lewis Jr
    Nov 3, 2025
    1.0
    HORRIBLE BANK : I don't know how this Bank stays in business they have the most rude and unprofessional employees I've ever had to deal with . If you're looking for polite and professional employee's then look for another bank . Also the drive up teller's have VERY pissy attitudes !
  • JM
    Jennifer Michener
    Jun 24, 2025
    1.0
    They steal your money here!! I had a cashier's check sent to me that was held, cleared and available to me. I went to make a wire transfer and TONY felt "uncomfortable" sending it, bc he was asking too many personal questions that he should NEVER HAVE ASKED ME!! And they put a block on my account and it's been blocked for 3 WEEKS NOW!! If I was a man in a suit, I NEVER would've gone through this!!! Chris even called the bank where the cashier's check came from and they even CONFIRMED THAT IT'S Legit, NOT A FRAUDULENT CHECK!!! BUT HE STILL HAS MY ACCOUNT BLOCKED FOR NO REASON AT ALL!!! They discriminate at this place and steal your money!!! Maybe other Truist banks will be better than this one. But this particular one NEVER EVER EVER DO BUSINESS WITH THEM!! THEY DISCRIMINATE AND THEY LIE!! Tony lied and said he didn't do the wire transfer bc of "UNANSWERED QUESTIONS"!!! These so called "unanswered questions" were PERSONAL QUESTIONS like "who is the owner of the company that sent you this money?" Although I answered this question, but it was the company name (not a person's name) that showed up on the Cashier's check. So, he never should've asked me that question!! It's unethical!! He then asked me "how do you two communicate?" That's a very personal question that should NEVER be asked!!! He then asked me "what equipment do you need to buy?"... Do you see the problem here??? The money was already held, approved and available to me. Chris already talked to the bank that sent it, and his superior (the branch leader, a female (which I asked Chris to tell her to call me, but I'm sure he never told her to call me)) already spoke to the person that sent the cashier's check, too!! So, the bank was called and the person that sent it was called also.....BUT THEY'RE STILL HOLDING MY MONEY!!!! I guarantee you, IF I WAS A MAN IN A SUIT, TONY NEVER WOULD'VE ASKED ME THOSE PERSONAL QUESTIONS THAT HE HAS NO RIGHT TO ASK, IT WOULD'VE BEEN DONE INSTANTLY AND I WOULD'VE BEEN "THANKED FOR MY BUSINESS"!!!!
  • TJ
    The Joker
    May 30, 2025
    1.0
    Don’t do online deposits unless you want them to put you on a hold for a week… every damn time.. they say it will be available by the next day and that has literally never happened. This bank is truly horrible and offer no answers or help ever. I’d give a negative star if I could.
  • SH
    Shadow Hog
    Jun 25, 2022
    1.0
    Truist is the worst bank you could ever hope to deal with their corporate purposefully sends me monthly statements late for the last 7 months since they bought out suntrust. even worse I keep posting reviews like these and they keep taking them down. Well buckle up censors your going to be very very busy. Do not use this bank I will pay you not to use this bank.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.